Customer Care Professional

4 hours ago

Chandigarh, Chandigarh, India Dream Start Reality Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

Dream Start Reality specializes in providing Business Development and Business Advising Solutions designed to help unique businesses thrive. With a focus on 'Dream Businesses', the company emphasizes innovation, value, and sustainability, ensuring clients achieve efficient growth, automation, and flexibility. Dream Start Reality offers tailored services, including Market Analysis, Lead Generation, Strategic Planning, and Business Expansion. By combining thoughtful execution with rapid growth strategies, the firm empowers businesses to stand out and achieve their full potential.

Role Description

This is a full-time, on-site role located in Chandigarh for a Customer Care Professional. The role involves addressing customer inquiries, providing support services with a focus on satisfaction, managing communication with clients, and ensuring efficient customer service delivery. The Customer Care Professional will also analyze service performance and contribute to strategies for improving customer experiences.

Qualifications

  • Proficiency in Customer Satisfaction, Customer Support, and ensuring high-quality service experiences
  • Strong Analytical Skills for assessing customer needs and service efficiency
  • Exceptional Communication and interpersonal skills for effective client interaction
  • Experience and dedication in providing outstanding Customer Service
  • Ability to work collaboratively as well as independently in a fast-paced environment
  • Prior experience in a customer-facing role is a plus
  • Graduate degree in Business, Communications, or a related field is preferred

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