Associate Director Supply Chain
1 day ago
Associate Director Supply Chain - J49963
Role & responsibilities
Role Summary
This role is part of the global IT organization and will be instrumental in driving the evolution of our retail supply chain capabilities. The leader will oversee a team responsible for support, enhancements, and new initiatives across key supply chain domains including inventory management, warehouse management, order management, order fulfillment logic & available-to-promise (ATP), and transportation management systems.
Key Responsibilities:
Strategic Leadership
• Lead and scale the India-based Supply Chain Systems team members) within the GCC.
• Align technology strategy with global supply chain and IT objectives.
• Drive modernization of legacy systems and adoption of scalable, cloud-native platforms.
Functional Oversight
• Oversee systems supporting:
Inventory Management
Warehouse Management
Order Management
Order Fulfillment & ATP Logic
Transportation Management
• Ensure seamless integration and performance across legacy, modern, and COTS platforms.
Delivery & Operations
• Manage end-to-end delivery of support, enhancements, and strategic initiatives.
• Establish and monitor KPIs for system performance, support SLAs, and project execution.
• Promote automation in testing, deployment, and operations to improve quality and efficiency.
• Strong program/project management and delivery ownership across large teams.
Modernization & Innovation
• Lead transformation initiatives to modernize supply chain systems and infrastructure.
• Evaluate and implement emerging technologies to enhance supply chain agility and resilience.
• Drive adoption of DevOps, CI/CD, and automated QA practices.
• Deep understanding of modern development paradigms, leveraging services, queues, and event-driven, disconnected architectures to build scalable and resilient systems.
Stakeholder Engagement
• Collaborate with global business and IT leaders to understand needs and deliver impactful solutions.
• Serve as a trusted advisor on supply chain technology strategy and execution.
Talent & Capability Building
• Attract, develop, and retain top talent in supply chain systems and IT delivery.
• Foster a high-performance culture focused on innovation, accountability, and continuous improvement.
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