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Principal Consultant
2 weeks ago
Job Description
About Oracle FSGIU – Finergy
The Finergy division within Oracle Financial Services Global Industry Unit (FSGIU) is dedicated to delivering transformative solutions for the Banking, Financial Services, and Insurance (BFSI) sector. Leveraging deep domain expertise, Finergy offers a comprehensive suite of end-to-end banking solutions that optimize operational efficiency and enhance customer experience. With proven deployment methodologies and personalized consulting services, we ensure that technology becomes a true enabler of our clients' strategic objectives.
Job Summary
We are seeking a
FLEXCUBE Technical Support Lead
to manage and support the non-production environments of FLEXCUBE, Oracle's flagship core banking solution. In this role, you will provide hands-on support, troubleshoot technical issues, and ensure seamless system availability. Your expertise in FLEXCUBE database design and environment orchestration will be essential to maintaining system stability and readiness for development and testing teams.
Qualifications & Skills
Mandatory
- Minimum 6 years of hands-on experience with Oracle FLEXCUBE v12.3 or higher.
- Proficient in FLEXCUBE database design, maintenance, and support.
- Working experience with OBPM 14.5 or higher.
- Strong knowledge of FLEXCUBE EOD batch operations and environment management.
- Experience in troubleshooting and resolving FLEXCUBE performance and functional issues.
- Familiarity with supporting complex applications and managing technical escalations.
Good to Have
- Exposure to production support or live implementations in BFSI environments.
- Understanding of accounting transactional workflows in FLEXCUBE.
- Basic scripting or automation experience for environment monitoring or reporting.
Experience collaborating with geographically distributed teams
Responsibilities
Key Responsibilities
- Manage and provide environment support for FLEXCUBE non-production environments.
- Monitor and maintain FLEXCUBE EOD (End-of-Day) batch processes to ensure system readiness.
- Troubleshoot application and technical issues across FLEXCUBE and OBPM environments.
- Provide database-level support and collaborate with development teams on deployment planning and issue resolution.
- Monitor transactional data from accounting applications for exceptions via the Information Delivery architecture.
- Lead and coordinate troubleshooting efforts during high-impact or complex incidents.
- Promote code and functionality reuse while leveraging existing tools and frameworks.
- Collaborate closely with engineering, project management, and business stakeholders to ensure platform reliability.
- Stay updated with best practices through internal collaboration and external learning opportunities, such as local meetups.
Self-Assessment Questions
Ask yourself the following before applying:
- Do I have 6+ years of experience with FLEXCUBE v12.3 or above, and OBPM?
- Am I comfortable managing and supporting non-production FLEXCUBE environments end-to-end?
- Do I have a solid understanding of FLEXCUBE EOD batches and their dependencies?
- Can I troubleshoot complex application and database-level issues within FLEXCUBE?
- Have I collaborated with development teams on technical issue resolution or environment setups?
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
