Presales Engineer
2 days ago
Key Responsibilities
- Prepare and send quotations to customers.
- Book Sales Orders and prepare invoices, e-invoices, and e-way bills as per SOP.
- Follow up with customers for:
- Pending quotations
- Order execution formalities
- Pending payments
- Deliver high standards of customer service.
- Prepare MIS/WIP reports.
- Maintain engineers' visit data and reports.
- Build and maintain relationships with internal and external clients for smooth execution.
- Ensure timelines are met and escalate gaps promptly.
- Generate MIS reports and take customer feedback.
Key Skills
- Strong communication and coordination skills.
- Proficiency in MS Office (Excel, Word) and ERP systems.
- Knowledge of invoicing and e-way bill generation.
- Ability to manage multiple tasks and meet deadlines.
- Customer relationship management.
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