JC Home Delivery Lead A
18 hours ago
Posted Date:
    09 Oct 2025
Function/Business Area:
    Sales and Distribution
Location:
    Palakkad
Job Responsibilities:
- Responsible for Jio Home Delivery (JHD) in JC Operation
 - Manage and supervise various outbound channels to ensure high service levels for JHD customers
 - Recruit, train & deploy outbound direct sales agents in JC area as per the given target
 - Monitor refresher training on JHD process and product knowledge to agents
 - Drive Lead Acceptance & Lead Delivery on day to day basis
 - Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products
 - JC territory planning to ensure 100 PERCENT manning coverage
 - Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery
 - Propose improvements to ensure augmented customer experience
 - Monitor and gather competition/industry plan, initiatives, policies and best practices
 
Education Requirement:
    Graduate in any discipline / (MBA or equivalent preferred)
Experience Requirement:
    Graduate: 4-8 Years / MBA: Min. 2-6 years
Skills & Competencies:
- Knowledge of managing, supervising direct sales teams of min 8-10 people
 - Knowledge of product and market
 - Knowledge of Direct Sales Practices
 - Team Recruitment Skills
 - Target orientation
 - Customer focus
 
Please update your profile and upload resume to apply.
Location Map: Palakkad
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