NOC Engineer

3 days ago

Hyderabad, Telangana, India Purpletalk Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibilities:

  • Work in 24x7 rotational shifts.
  • Monitor, install, configure and troubleshoot our production servers and services.
  • Maintain 100% uptime of the production services.
  • Ensure that our monitoring tools catch and generate alerts on all production issues.
  • Follow the escalation process through issue completion, including providing documentation after resolution.
  • Follow regular Operations procedures and complete all assigned tasks during the shift.
  • Assist in root cause analysis of production issues and help write a report which includes details about the failure, the relevant log entries, and likely root cause.
  • Send periodic NOC reports with the system and service status.
  • Monitor backups and disaster recovery, including backup verification, and participate in disaster recovery drills.
  • Build a knowledge base by creating and updating documentation for support.

REQUIRED SKILLS :

  • Hands-on experience in Linux Operating system( Installing and configuring the applications & troubleshooting).
  • Understanding of cloud infrastructure like AWS, Google Cloud etc., and set up monitoring.
  • Ability to identify and use tools to execute everyday sysadmin tasks.
  • Understand virtualization & containers like docker etc.
  • Good written and verbal communication skills.
  • Ability to organize and prioritize tasks.

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