Field Engineer

2 weeks ago

Andhra Pradesh, India Innovative Techhub Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Location
: Chennai, Gurugram , Vizag, Itanagar ,Vijayawada ,Ahmedabad , Bhavnagar, Kankipadu, Jaipur, Bangalore, Nagpur, Navi Mumbai, Pune, Cuttack, Bhimavaram

Experience:
1+ years of experience

Roles Responsibilities

  • Working hours: 24*7
  • Week off depends upon roster/No Fixed Saturday/Sunday & Holiday off.
  • Need to visit multiple stores in all areas.
  • Having personal vehicle (bike) is mandatory
  • Working on National Holidays against which you shall be eligible for double pay.
  • PH will be working against which comp off will be provided
  • Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's
  • Coordinate with Regional Coordinator for tasks and activities to be performed.
  • Will perform Periodic Preventive Maintenance activities
  • Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
  • Coordinate with Retail Helpdesk for ticket status and call closure
  • Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required
  • Coordinate with MSL logistics for spares availability
  • Perform initial physical inventory verification and asset tagging and submit a report
  • Carry out IMAC activity
  • Will perform Rollout activity
  • 50%-70% travelling will be there to cater services.
  • Experience in to Hardware& networking.
  • Perform Preventive Maintenance

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