Associate - Route Operations

7 hours ago

Chennai, Tamil Nadu, India Komorebi Full time ₹ 40,00,000 - ₹ 80,00,000 per year

JD : Associate - Route Operations

About Cityflo

Cityflo is a daily commute company that provides a comfortable, stress-free travel experience for corporate professionals, as an alternative to driving. With premium buses, a simple app and caring customer service, our passengers get the luxury of time in their busy schedules — where

they can read their book, watch Netflix, nap or simply soak in the view of the city. We're bringing joy back to commuting, and turning around urban traffic woes in a big way. Today, we run 400 buses and log 22000 daily bookings. After having established a strong product-market fit and

building a profitable business in Mumbai, we've expanded services to Hyderabad and Delhi where the commute problem is as urgent and exciting. Over the next 1 year, we plan to scale to 700 buses and 80,000 daily bookings across all cities.

Cityflo is well-funded by prominent VCs—India Quotient, Lightbox Ventures. To know more, please visit the links below.

  • Website:
  • App:
  • Cityflo Blog -
  • Funding news-
  • Our journey through Covid-

About the Role:

As an associate - route operations you will be responsible for efficiently managing the fleet operations by effectively communicating and coordinating with all the stakeholders i.e the client and the drivers and Cityflo's team members. Your role plays a crucial role in creating customer

experience and therefore contributing to the company's growth.

Key Responsibilities:

Route Management and Coordination:

  • Coordinate daily bus operations with drivers & operators, addressing operational challenges.
  • Ensure optimal bus availability by scheduling and organizing trips for designated routes.
  • Monitor and enforce punctuality standards for timely departures and arrivals.

Customer Interaction and Communication:

  • Respond to client queries during bus trips through appropriate channels
  • Carry out Driver based meetings in client premises.
  • Update drivers via dedicated channels on route changes, cancellations, and information.
  • Close all route-related tickets within TAT and ensure proper documentation and resolution.

Driver Training and Safety:

  • Perform pre-trip bus audits to maintain safety and operational standards.
  • Maintain driver discipline during trips, provide guidance & conduct training sessions on routes and protocols.
  • Address and resolve driver app-related queries on a daily basis, providing necessary assistance and guidance.

Operational Efficiency and Reporting:

  • Update route-specific timings on the dashboard for accurate information.
  • Handle sudden route cancellations and bus swaps effectively.
  • Conduct route reconnaissance for new routes to ensure accurate navigation & effective operations.
  • Submit comprehensive shift reports detailing route performance and any relevant incidents or observations.
  • Submit weekly monthly performance reports with clients showcasing operational excellence

Why Join Us?

  • Be the face of premium operations for one of the most innovative mobility brands in the country.
  • Own a function end-to-end with the freedom to build processes and drive impact.
  • Competitive pay with growth opportunities in a fast-paced environment.

If this interests you or got a reference, please share your profile

  • CISCO Routing

    1 week ago

    Chennai, Tamil Nadu, India Wipro Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job DescriptionJob Title: CISCO Routing &Switching + InflobloxReq Id: 89399City: ChennaiState/Province: Tamil NaduPosting Start Date: 10/8/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs....

  • CISCO Routing& Switching + Infoblox

    1 week ago

    Chennai, Tamil Nadu, India Wipro Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job DescriptionJob Title: CISCO Routing& Switching + InfobloxReq Id: 88844City: ChennaiState/Province: Tamil NaduPosting Start Date: 10/16/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs....

  • Network Routing

    1 week ago

    Chennai, Tamil Nadu, India Arrcus Inc Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    [Chennai] Network Routing & Switching Protocols Software Development – Technical LeadChennai, IndiaAbout ArrcusArrcus was founded to enhance business efficiency through superior network connectivity. The Arrcus Connected Edge (ACE) platform offers best-in-class networking with the most flexible consumption model at the lowest total cost of ownership. The...

  • Cisco Routing and Switching-L3

    1 week ago

    Chennai, Tamil Nadu, India Wipro Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job DescriptionSR Primary Skill : Network AdminSR Role : Network Admin LeadSR Location : ChennaiKey responsibilitiesAdvanced expert knowledge on Cisco Routers, layer 3 and layer 2 Switches configuration and administrationStrong experience in routing and switchingAdvanced knowledge and experience of WAN Optimization and SD-WAN Products Silver peak,...

  • Operations Associate

    2 weeks ago

    Chennai, Tamil Nadu, India dd7acb25-66c8-4e52-9554-c3efcb70763b Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionHappy Holidays Travel India Pvt Ltdspecializes in creating customized holiday packages to fulfill every traveler's dreams. Driven by a passion for exploration and exceptional service, the company offers tailored travel solutions, exclusive deals, and 24/7 customer support. With expert guidance, trusted global partnerships, and a commitment...

  • Cisco Routing and Switching

    1 week ago

    Chennai, Tamil Nadu, India Wipro Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job DescriptionJob Title: Cisco Routing and SwitchingReq Id: 72672City: ChennaiState/Province: Tamil NaduPosting Start Date: 7/30/25Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our...

  • Operation Associate

    10 hours ago

    Chennai, Tamil Nadu, India 808c9a8e-7b5d-4403-a20c-323b379665c8 Full time ₹ 10,40,000 - ₹ 52,20,869 per year

    operations associate job description involves supporting the daily operations of an organization by ensuring smooth workflows, managing logistics like inventory and procurement, and coordinating between departments. Key responsibilities include monitoring performance, improving processes, creating reports, and ensuring compliance with company policies and...

  • Junior Operation Associate

    1 week ago

    Chennai, Tamil Nadu, India The Motion Story Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description:Junior Operations AssociateLocation:Chennai (Work from Office)Work Hours: Night Shift (Rotational)Experience:0–1 yearsIndustry:Operations,About The Motion StoryThe Motion Story is a creative agency driven by one powerful belief, that stories move people.Having worked with 100+ global brands like Amazon, Lakme, Meta, Spotify, Reliance, and...

  • TECHNICAL SUPPORT ENGINEER 10103

    1 week ago

    Chennai, Tamil Nadu, India Extreme Networks Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Basic QualificationsMinimum of 4+ years' experience in Technical Support (Network Engineering) and relevant troubleshooting working with the following:Wired (Switching/Routing) – Definite requirement.802.1x Network security – Preferred.Scope of Responsibilities/ExpectationsProvide timely and accurate technical assistance/support via phone for Extreme...

  • TECHNICAL SUPPORT ENGINEER 10103

    1 week ago

    Chennai, Tamil Nadu, India Extreme Networks Full time ₹ 4,50,000 - ₹ 9,00,000 per year

    Basic Qualifications • Minimum of 4+ years' experience in Technical Support (Network Engineering) and relevant troubleshooting working with the following: Wired (Switching/Routing) – Definite requirement.802.1x Network security – Preferred.Scope of Responsibilities/Expectations  •Provide timely and accurate technical assistance/support via phone...