Senior IT Officer, Business Solutions I

Senior IT Officer, Business Solutions I (Senior Solutions Architect)

Job #:

req34538

Organization:

World Bank

Sector:

Information Technology

Grade:

GG

Term Duration: 2 years 0 months

Recruitment Type:

Local Recruitment

Location:

Chennai,India

Required Language(s):

English

Preferred Language(s):

English

Closing Date:

10/20/2025 (MM/DD/YYYY) at 11:59pm UTC

Description

Do
you want to build a career that is truly worthwhile? The World Bank Group is a
unique global partnership of five institutions driven by a bold vision to create a
world free of poverty on a livable planet. As one of the largest sources of funding and
knowledge for developing countries, we help solve the world's greatest development
challenges. When you join the World Bank Group, you become part of a dynamic, diverse
organization with 189 member countries and more than 120 offices worldwide. We work with public
and private sector partners, invest in groundbreaking projects, and use data,
research, and technology to bring tangible and transformative change around the globe. For
more information, visit  
 
VPU
Context 

The mission of the Information and Technology Solutions (ITS) Vice Presidential
Unit (VPU) is to leverage information and technology as a force multiplier to accelerate,
deepen, and sustain development impact. Their vision is to harness information and
technology for a world free of poverty on a livable planet. For more information on ITS, check
this video: 

Unit
Context

The
ITS Operations Products unit (ITSOP) enables digital enablement of the Bank's
business processes through a modern, flexible, and user-friendly digital
platform that integrates and optimizes critical functions for thousands of
front-line staff. It also drives the delivery of AI-powered business solutions
to support business priorities and accelerate data-driven decision-making
across the institution.

The
World Bank is seeking a Senior Solutions Architect to join its Information Technology
Solutions (ITS) department, in Chennai, India. Senior Solutions Architects typically works on multiple projects in the World Bank Operations portfolio,
ensuring that the technical solutions supporting the unit's initiatives are
successfully delivered to Operations Staff. He/she will provide technical
leadership and guidance for complex projects that require knowledge of the
technology domain and business segments. 

From
a work program perspective, he/she will be responsible for solution delivery
responsibilities, providing guidance and work program oversight to a team of
staff and a large team of developers from vendors located on-premises and
off-shore to ensure effective and efficient delivery of solutions. 

From
a technical perspective, he/she will be responsible for leading the design and
modeling of the application and data architecture of the related solutions,
component identification, quality reviews and adherence to enterprise
standards, and guidelines. 

Responsibilities: 

Responsibilities
include, but may not be limited to the following: 

- Assume role of
Technical Lead contributing to the implementation, maintenance, and
operation of business-critical applications supporting the World Bank's
Operations lines of business. This includes a suite of applications in the
operations eco-systems related to Operations Workspace, Environmental and
Social Management Systems, Fiduciary  

- Architect process
integrations with applications and data platforms in other lines of
business-like loan systems loans system with World Bank Financing and
Accounting (WFA), Trust Fund systems with Development Finance (DFi), Board
Operations System (BOS) and The Budget, Performance Review & Strategic
Planning (BPS) using both custom and industry leading tools.  

- Architect and lead
the implementation of workflow patterns supporting various applications in
the unit. 

- Lead implementation
of container-based document management systems supporting all applications
within the department 

- Provide guidance to
and work with key stakeholders to support the discussion on the technical
features of the digital solution, including ensuring the readiness of each
release. 

- Apply technical and
business knowledge to architect and supervise the implementation of
solutions. 

- Effectively
document and communicate technical analyses, designs, and
specifications. 

- Work with the
Information Security Team to satisfy its requirements/recommendations and
support related security testing. 

- Identifies and
evaluates overall systemic issues and analyzes complex issues. Apply
scientific principles and best practices to design, develop, and support
IT products, services, and solutions ensuring efficiency, scalability, and
reliability. 

- Technical
Architecture - Definition of principles that guide technology decisions,
Clear relationship between enterprise business context (industry and
market trends) and specified technology and alignment with EA
standards. 

- Solution
Architecture - Definition of principles to guide solution decisions to
support the evolution of the product portfolio from current state to
future state. Develop reusable patterns and components in support of agile
delivery. 

- Coordinate with
vendors and consultants, overseeing their deliverables to ensure that they
satisfy requirements and meet World Bank standards. 

- Coordinate with
project team members. Mentor junior staff, assist with IT resource
management. 

Selection Criteria

* Master's degree in
computer science with 8 years relevant experience or bachelor's degree in
computer science with a minimum of 10 years relevant experience. 

* Proven leadership
in managing large, complex deliverables, with a minimum of 7 years of
experience leading large teams of developers (both onsite and offshore)
and taking full responsibility for the end-to-end delivery of technical
solutions in environments with shifting priorities, multi-layered
governance structures, complex IT landscapes, and diverse client
bases. 

* Hands-on technical
expertise, with demonstrated ability to step into development or
troubleshooting roles when needed, ensuring project milestones are met
without delays, particularly in high-pressure or resource-constrained
scenarios. 

* A solid
understanding of Service Oriented Architecture (SOA) principles, design
patterns including Micro Services, Cloud technologies and tools such as
Microsoft Data verse, Azure/AWS SAAS/PAAS services, Containers, API
gateways 

* Minimum of 7 years
of experience in developing and maintaining large-scale solutions in
Microsoft .NET Framework including C#. 

* At least 5 years of
experience in architecting Microsoft Dynamics based solution and
integrations with SharePoint Online and other Azure resources as well as
on-prem systems. 

* Hands-on expertise
in custom development with .NET/C# to extend functionalities in Microsoft
Dynamics. Programming experience in ASP.NET/C#, AngularJS, HTML,
CSS and RESTful APIs. 

* Strong Experience
with authenticating and authorizing apps using Azure AD, including B2B and
B2E scenarios 

* Thorough exposure
of the core features of Microsoft Dynamics including security, data
modelling, reporting, custom actions, workflows etc. 

* Hands on experience
in developing and deploying solutions in Azure (WebApp, Functions,
KeyVault, AppInsights) etc. 

* Proven experience
in maintaining development best practices, including version control
(using TFS), logging and monitoring (using Splunk, AppInsights). Hands-on
experience in DevOps. 

* A good
understanding of Azure data platform including Azure Data Lake, Data
Warehouse, Power BI and ETL tools like Azure Data Factory, Informatica is
a plus.  

* Experience in
designing, developing, and deploying AI models, including both traditional
machine learning and advanced deep learning approaches is a big plus.
Proficiency with Retrieval-Augmented Generation (RAG) systems and
integrating large language models with domain-specific data sources,
Hands-on expertise in Agentic AI frameworks, including the orchestration
and deployment of autonomous, goal-driven agents in enterprise
environments is a big plus. 

* Good presentation
and facilitation skills are highly desired 

* Ability to learn
new technologies quickly, self-starters and motivated, and able to work
with others, and communicate effectively.  

* Proven ability to
collaborate with other team members across boundaries and contribute
productively to the team's work and output, demonstrating respect for
different points of view. 

* Able to use strong
interpersonal and teamwork skills to cultivate effective, productive
client relationships and partnerships across organizational
boundaries. 

* Able to take
personal responsibility and accountability for timely response to client
queries, requests or needs, working to remove obstacles that may impede
execution or overall success. 

Core
Competencies: 

- Deliver Results for
Clients: Proactively addresses clients stated and unstated needs. Adds
value by constantly looking for a better way to get more impactful
results; sets challenging stretch goals for oneself. Immerses oneself in
client experiences and perspective by asking probing questions to
understand unmet needs. Demonstrates accountability for achieving results
that have a development impact and financial, environmental and social
sustainability. Identifies and proposes solutions to mitigate and manage
risks. 

- Collaborate Within
Teams and Across Boundaries: Collaborates across boundaries, gives own
perspective and willingly receives diverse perspectives. Appropriately
involves others in decision making and communicates with key stakeholders.
Approaches conflicts as common problems to be solved. Actively seeks and
considers diverse ideas and approaches displaying a sense of mutuality and
respect. Integrates WBG perspective into work. 

- Lead and Innovate:
Develops innovative solutions. Contributes new insights to understand
situations and develops solutions to resolve complex problems. Adapts as
circumstances require and manages impact of own behavior on others in
context of WBG's values and mission. Identifies and pursues innovative
approaches to resolve issues. 

- Create, Apply and
Share Knowledge: Applies knowledge across WBG to strengthen solutions for
internal and/or external clients. Leverages department's expertise and
body of knowledge across WBG to strengthen internal and/or external client
solutions. Seeks to learn from more experienced staff to deepen or
strengthen their professional knowledge and helps others to learn. Builds
personal and professional networks inside and outside the department
unit. 

- Learning
Orientation: Stays abreast of new trends and developments in own specialty
area as well as what is occurring in the broader industry. Experiments
with new approaches and alters normal procedures. Tracks developments in
the field through readily available sources and by maintaining active
involvement with relevant industry, user and vendor associations. Sees the
applicability of current or emerging technological solutions to current
business needs. 

WBG
Culture Attributes: 

1.
Sense of Urgency – Anticipating and quickly reacting to the needs of internal
and external stakeholders. 

2.
Thoughtful Risk Taking – Taking informed and thoughtful risks and making
courageous decisions to push boundaries for greater impact. 

3.
Empowerment and Accountability – Engaging with others in an empowered and
accountable manner for impactful results. 

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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