Software Engineer II

At Chase UK, we are dedicated to delivering exceptional value and a seamless banking experience to our customers. As we build the bank of the future, we invite you to join us on this transformative journey.

As a Software Engineer II – AWS Engineer at JPMorgan Chase within the International Consumer Bank, you will play a pivotal role in our engineering community, driving innovative solutions that support our expanding business and enhance the experience of millions of customers. We seek individuals who are passionate about technology, excel in collaborative environments, and are committed to making a meaningful impact.

Job Responsibilities

• Develop and maintain cloud platforms using automated processes and tools to enhance the developer experience.
• Design, implement, and support software and AWS solutions to optimize contact centre operations and improve customer experience.
• Collaborate with cross-functional teams to create secure, compliant solutions that adhere to audit regulations.
• Produce high-quality code to enhance application performance and operational efficiency.
• Establish monitoring and alerting systems to ensure component reliability and platform performance.
• Test releases and updates to ensure smooth deployment and operation.
• Proactively improve processes, address challenges, and support team members.
• Participate in the on-call rota to provide timely support and resolve issues.
• Engage with the broader software engineering community to share best practices and drive team growth.
• Foster a culture of inclusivity, diversity, and respect, promoting collaboration and support within the team.

Required Qualifications, Capabilities, and Skills:

• Formal training or certification on software engineering concepts and 2+ years applied experience.
• Proficiency in Python for building scalable and robust solutions, particularly in back-end development.
• Experience in developing and maintaining applications in the public cloud, particularly AWS, utilizing services like EC2, S3, Glue, Lambdas, and DynamoDB.
• Understanding of distributed systems and microservice architecture, including RESTful APIs and web technologies.
• Strong grasp of DevOps principles and Software Development Life Cycle (SDLC) best practices.
• Experience in infrastructure development using Terraform, with a strong emphasis on automation and scalability.
• Ability to troubleshoot, set up monitoring and alerting systems, and conduct thorough testing using various methodologies and frameworks.
• Experience with tools for managing microservices in production environments, including tracing, monitoring, and metrics gathering.
• Excellent communication and collaboration skills, with a willingness to understand and support voice-based platforms.
• Strong analytical and problem-solving abilities, with a proactive approach to improving processes and addressing challenges.

Preferred Qualifications, Capabilities, and Skills:

• Familiarity with software engineering security best practices in a cloud environment.
• Formal training or certification on developing and maintaining applications in the public cloud concepts and proficient advanced experience.
• Experience in integrating Python applications with other technologies and platforms, including cloud services and APIs.
• Experience developing unit, integration, and end-to-end software tests.
• Exposure to cutting-edge technologies and involvement in strategic projects.

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