Forecourt Manager

Company Description

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Role Description

This is a full-time on-site role as a Forecourt Manager based in North Delhi. The Forecourt Manager will oversee daily operations of the forecourt, ensuring a high level of customer service and efficient management of staff and resources. Responsibilities include supervising and guiding forecourt staff, maintaining site cleanliness and safety standards, managing stock levels for fuel and convenience items, and promptly addressing customer inquiries or complaints. The role also involves monitoring and enhancing sales performance, implementing promotions, and ensuring compliance with company policies and regulations.

Qualifications

• Proficiency in operations management, including staff supervision and workplace safety compliance.
• Strong customer service and communication skills to address customer needs effectively and professionally.
• Ability to analyze sales trends, track inventory levels, and coordinate promotional activities to boost sales.
• Attention to detail, multitasking ability, and organizational skills to handle daily forecourt activities efficiently.
• Basic accounting and record-keeping knowledge to manage cash handling and financial procedures accurately.
• Understanding of fuel station operations is an added advantage.
• High school diploma or equivalent required; additional qualifications in management or business administration are a plus.