Senior Executive-Order to Cash-Cash Application

16 hours ago


Noida, Uttar Pradesh, India EXL Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year
Description
  • Customer Support: Address and resolve billing inquiries and issues via email or chat.
  • Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.
  • Issue Resolution: Investigate and resolve discrepancies in billing and payments.
  • Documentation: Maintain accurate records of customer interactions and transactions.
  • Communication: Liaise with other departments to ensure seamless resolution of customer issues.
  • Compliance: Ensure all billing activities comply with company policies and regulations.
  • Reporting: Generate and analyze billing reports to identify trends and areas for improvement.


Responsibilities
  • Customer Support: Address and resolve billing inquiries and issues via email or chat.
  • Billing Management: Process and manage customer billing information, including invoices, payments, and account adjustments.
  • Issue Resolution: Investigate and resolve discrepancies in billing and payments.
  • Documentation: Maintain accurate records of customer interactions and transactions.
Qualifications

Graduate in Accounting or MBA Finance 2-4 years of experience in Accounts Receivable.



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