Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• The Sales Enablement, Pricing, & Transformation (SPT) team is the analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering actionable insights to architect GCS growth and strengthen the culture of compliance and control.The Manager/Sr. Manager, Governance SPT G&L will focus on partnering with the Global & US Large (G&L) Sales and Client Management Teams. They will be a key thought partner to the G&L Sales Enablement and business leadership teams on special projects, including Sales Incentive Plans design and documentation, annual performance planning, and executive presentations. The Manager will work very closely with several cross-functional partners including Incentive Design & Governance, G&L Performance & Insights, Operational Excellence, G&L S&T, SABE, Finance and other supporting teams. The ideal candidate has familiarity with GCS Sales and Client Management teams and will be able to coordinate across key partners to ensure there is alignment and collaboration on priorities. They will possess thought leadership, critical thinking, communication, and organizational skills, and will have a consistent track record of excellence operating independently within a strong team environment

Job Responsibilities

• Possess a deep understanding of G&L Sales and Client Management team business objectives / priorities and challenges to formulate solutions.
• Build strong relationships with G&L Sales Enablement, Sales & Client Management, S&T & OE teams to successfully gain consensus and support for strategic projects.
• Become an expert on Sales Incentive Plan design and mechanics to streamline and clearly document plans.
• Serve as a PMO to lead highly complex, business-critical initiatives from inception to completion and act with an agile approach.
• Perform risk management to proactively identify potential problems and mitigate risks to achieving desired objectives.

Minimum Qualifications

• Undergraduate degree required.
• 5+ years of experience in sales enablement, performance planning, consulting, or related fields.
• Strong project management skills with a record of successful results on complex, large-scale, cross-functional initiatives
• Ability to build strong partnerships and work collaboratively with others to meet shared objectives.
• Exceptional written and verbal communication skills and comfort presenting at all levels of the organization.
• Proactive approach to tackle new opportunities and challenges with high energy and enthusiasm
• Accountability for self and others to meet all commitments and deliverables in a timely manner with a high attention to detail.
• Experience leading multiple and complex workstreams and working across departmental boundaries to deliver a diverse set of initiatives that result in successful outcomes.
• Strong business insight and experience with Sales and Account Development organizations, and the ability to understand their structure, operations, and strategic priorities.
• Can win attitude and a desire to learn in a fast-paced environment

GUARDIAN

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.