IT Application Support Associate

2 days ago

Chennai, Tamil Nadu, India Tazapay Pte Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year
Job Description – IT Application Support Associate (Shift-based)  We are looking for a motivated and detail-oriented IT Application Support Associate to join our team. The role involves working on a shift basis to ensure continuous monitoring, proactive issue resolution, and timely response to customer queries and system alerts.  Responsibilities
● Monitor application systems, infrastructure health, alerts, and alarms on a shift basis to ensure continuous service availability. ●Respond to customer queries and support tickets, providing timely assistance and updates.
● Investigate system failures, application errors, and performance issues; apply fixes where possible or       escalate to relevant stakeholders.
● Perform first-level troubleshooting, log analysis, and root-cause identification.
 ● Collaborate with development, DevOps, and infrastructure teams for incident resolution and preventive measures.
● Maintain detailed documentation of incidents, resolutions, and known issues for future reference.
● Participate in the incident management and escalation process, ensuring SLA compliance.
● Suggest improvements to monitoring tools, support processes, and system reliability.
● Provide end-of-shift handovers and maintain accurate records of ongoing issues.
Qualifications:
● Proven experience in Application Support, IT Operations, or System Monitoring roles.
● Strong understanding of monitoring tools (e.g., Datadog, Splunk, Last9, Sumologic or equivalent).
● Familiarity with incident management and ticketing systems (e.g., JIRA, ServiceNow).
● Basic knowledge of databases (SQL), and debugging fundamentals
● Ability to troubleshoot application and system issues quickly and effectively.
● Excellent communication and collaboration skills to work with cross-functional teams and customers.
● Willingness to work in 24x7 shift rotations (including nights)
● Strong problem-solving mindset with attention to detail.
Nice to Have
● Experience with cloud environments (AWS, Azure, GCP).
● Knowledge of scripting languages (Python, Shell) for automation of routine tasks.
● Prior experience in supporting enterprise-scale applications. If you are a proactive and reliable engineer  with a passion for ensuring system uptime and customer satisfaction, we would love to hear from you
 

  • IT Application Support Associate

    2 days ago

    Chennai, Tamil Nadu, India Tazapay Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – IT Application Support Associate (Shift-based)We are looking for a motivated and detail-oriented IT Application Support Associate to join our team. The role involves working on a shift basis to ensure continuous monitoring, proactive issue resolution, and timely response to customer queries and system alerts.ResponsibilitiesMonitor...

  • Application Dev Associate

    3 days ago

    Chennai, Tamil Nadu, India UPS Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into...

  • Professional, Application Support

    1 week ago

    Chennai, Tamil Nadu, India Fiserv Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Professional, Application Support

    1 week ago

    Chennai, Tamil Nadu, India Fiserv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Professional - Application Support

    2 weeks ago

    Chennai, Tamil Nadu, India Fiserv Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Calling all innovators – find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card,...

  • Application Engineering Associate

    15 hours ago

    Chennai, Tamil Nadu, India Pioneer Management Consultant Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Application Engineering Associate By Admin | Sep 29th 2025 Employment Type: ContractLocation: Chennai Key Skills: Laboratory Operations, Product Testing, Evaluation, Sample Preparation, Audit, Equipment Handling, R Detail Job Profile: If this opportunity does not align with your current interests, we kindly ask you to consider sharing...

  • Application Engineering Associate

    15 hours ago

    Chennai, Tamil Nadu, India Pioneer Management Consultant Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description Application Engineering Associate By Admin | Sep 29th 2025 Employment Type: ContractLocation: ChennaiKey Skills: Laboratory Operations, Product Testing, Evaluation, Sample Preparation, Audit, Equipment Handling, R Detail Job Profile: If this opportunity does not align with your current interests, we kindly ask you to consider sharing...

  • Senior Associate, Production Services Application Support Analyst

    6 days ago

    Chennai, Tamil Nadu, India BNY External Career Site Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Senior Associate, Production Services Application Support AnalystAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI...

  • Associate Applications Developer

    2 days ago

    Chennai, Tamil Nadu, India UPS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page.Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et...

  • Senior Associate, Production Services Application Support Analyst

    6 days ago

    Chennai, Tamil Nadu, India BNY External Career Site Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Senior Associate, Production SupportAt BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies...