IT & Digital Transformation Specialist

2 weeks ago

Chhatrapati Sambhajinagar Maharashtra, India Hiranya Resorts Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role

We are looking for a highly skilled and versatile
IT & Digital Transformation Specialist
to join our resort team. This role is perfect for someone who thrives at the intersection of technology, digital marketing, and hospitality. You will be responsible for building and maintaining our digital ecosystem—from designing and managing our resort website, handling integrations, to driving guest engagement through AI and digital channels.

Key Responsibilities

  • Website & Digital Infrastructure
  • Design, develop, and maintain the resort website with seamless user experience.
  • Implement and manage secure
    payment gateway integrations
    .
  • Connect and integrate our
    PMS (Property Management System)
    with the payment gateway and WhatsApp Business.
  • Develop and manage an
    AI chatbot
    on WhatsApp to handle guest queries and generate leads.
  • Digital Engagement & Marketing
  • Manage WhatsApp marketing campaigns and guest engagement strategies.
  • Write and publish
    weekly blogs
    on hospitality, travel, and lifestyle to keep our online presence active.
  • Assist with digital promotions, online campaigns, and content updates.
  • IT Systems & Maintenance
  • Ensure smooth functioning of the resort's
    WiFi systems and IT infrastructure
    .
  • Provide IT support for day-to-day operations and troubleshoot technical issues.
  • Implement digital solutions to streamline guest experience and internal processes.

Who We're Looking For

  • A
    tech-savvy problem solver
    with a strong background in IT, digital systems, and integrations.
  • Knowledge of
    web design, APIs, and payment gateway integrations
    is essential.
  • Experience with
    WhatsApp Business API, chatbots, and automation tools
    .
  • Familiarity with
    digital marketing tools, blogging, and SEO
    .
  • Understanding of
    hospitality PMS systems
    is a big plus.
  • Excellent communication skills, creative mindset, and ability to adapt quickly.
  • Someone who is
    proactive, self-driven, and eager to bring innovation into hospitality.

Qualifications

  • Bachelor's degree in
    IT, Computer Science, Digital Marketing, or related field
    .
  • 2–4 years of relevant experience in IT/digital transformation (hospitality experience preferred).
  • Strong skills in
    web development, WordPress/Shopify/Wix
    , or similar CMS.
  • Knowledge of
    API integrations, cloud systems, and networking basics
    .

Why Join Us?

  • Opportunity to
    transform hospitality through technology
    .
  • Be part of a creative and growth-driven environment.
  • Work at a resort where innovation meets nature and hospitality.

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