Site Reliability Engineer
7 days ago
Key Skills and Competencies Required
- 1+ years of extensive experience with Infrastructure as a Code (IaaC) and Desired State Configuration (DSC) tools such as Terraform, CDK and Chef
- 1+ years of experience packaging, deploying, and managing containerized workloads running in common PaaS solutions (i.e. Docker, Kubernetes)
- 1+ years expertise in managing AWS infrastructure at scale including expertise in the following services: EC2, S3, Elastic Load Balancing, Lambda, Route 53, ECS, SQS, CloudWatch
- Prior experience working in a DevOps or SRE environment
- Highly experienced with automation and scripting using languages such as: PowerShell, Ruby, Go, Python, Bash
- Large-scale monitoring and reporting experience using ELK stack, Dynatrace and/or New Relic (or other APM), Nagios.
- Experience with IIS management, troubleshooting, and performance monitoring
- Experience managing web farms in a high-traffic SaaS environment.
- Strong analytical and problem-solving skills including robust troubleshooting skills with a focus on preventative and proactive actions.
- Extensive experience with .NET applications architecture components (caching, content delivery, high availability, load balancing, etc.)
- Understanding of the Software/Application Development Life Cycle process and experience with implementing and maintaining CI/CD technologies including - TeamCity, Octopus Deploy, GitHub, Jenkins, Code fresh, etc.
- Drive focused initiatives that improve operational efficiency and scalability of the platform and applications.
- Drive standardization efforts across multiple disciplines and services in conjunction with embedded SREs throughout the organization.
- Identify and drive opportunities to improve automation for the company; scope and create automation for deployment, management and visibility of our services Understand modern software security and secure software systems with cloud-based infrastructure.
- Provide full-stack diagnostics and determine root cause of internal problems.
- Analyse operational performance which supports delivering improvements to critical related system metrics & KPIs.
- Examine all areas of infrastructure and applications for improvement and suggest changes, rather than wait for direction.
- Safeguard application information against accidental or unauthorized damage, modification, or disclosure.
- Build and maintain redundant systems and procedures for high availability and disaster recovery.
- Develop integrated workflows for our support teams.
- Own the customer experience – think and act in ways that put our customers first, provide them a great digital experience, and make them promoters of our products and services.
- Respond to and help troubleshoot incidents
- Be an enthusiastic learner, user, and advocate of our technologies.
- Has desire to win as a team – make big things happen by working together and being open and willing to try new ideas.
- Strong interpersonal and communications skills (written, verbal, & virtual) with ability to work in a team-oriented, collaborative environment.
- Must have high degree of personal integrity and ability to maintain strict confidentiality.
- Must uphold, safeguard, and promote the organization's values and philosophy relating particularly to corporate ethics, integrity, and priorities.
- Ability to work without supervision on short-term projects.
- Strong drive, self-motivated, logical, with keen attention to detail
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