Airline Trainer

About the Company

The Airline Ground Staff Trainer will be responsible for training candidates in airline ground operations, customer service, safety procedures, and airport processes, ensuring they are industry-ready and aligned with airline standards.

About the Role

A short paragraph summarizing the key role responsibilities.

Responsibilities

• Conduct classroom and practical training sessions for airline ground staff roles
• Train candidates on check-in procedures, boarding, baggage handling, airport operations, and customer service
• Deliver training on airline SOPs, safety standards, and service excellence
• Conduct mock interviews, role plays, and scenario-based training
• Develop and update training modules as per airline and airport requirements
• Prepare presentations, assessments, and evaluation tools
• Customize training programs based on airline or client needs
• Evaluate trainee performance and provide structured feedback
• Track attendance, progress, and readiness of candidates
• Coordinate with internal teams for batch planning and scheduling
• Maintain training documentation and records

Qualifications

• Minimum Requirements: Graduate (any discipline)
• Prior experience in airline ground operations
• Preferred / Added Advantage: Previous training or instructional experience
• Train the Trainer (TTT) certification

Required Skills

• Strong communication, presentation, and interpersonal skills
• In-depth knowledge of airline ground operations
• Ability to train, mentor, and motivate candidates
• Professional grooming and classroom management skills

Preferred Skills

• Previous training or instructional experience
• Train the Trainer (TTT) certification

Pay range and compensation package

Pay range or salary or compensation.

Equal Opportunity Statement

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