Senior Domain Manager

Job Purpose
Information security team member (with skip level reporting to CISO) who is proficient in maintaining & managing Endpoint Security. Information Security tool management & governance. Understanding of regulatory requirements, maintaining the tool compliance, configuring the tool policy, logs review & alert/incident handling. Driving information Security projects & Monitoring Key Risk Indicators (KRIs) for Information Security.Duties and Responsibilities
A- Minimum required Accountabilities for this role
We are looking for a skilled and dedicated Modern Device Management Specialist to join our IT team. In this role, you will be responsible for the management and security of all company-end devices using modern endpoint management solutions such as Microsoft Intune platforms. You will ensure that devices across various operating systems are securely configured, maintained, and updated in compliance with the organization's security standards.
Job Overview:

• Mobile Device Management (MDM) system, ensuring deployment and lifecycle management of mobile devices

• Define and implement conditional access policies leveraging identity platforms (e.g., Azure AD Conditional Access).

• Enforce security policies on devices, ensuring compliance with internal and external regulations. Implement encryption, remote wipe, and other data protection techniques.

• Mobile device management best practices and troubleshooting

• Monitor and analyze device activity to detect and mitigate any security threats or policy violations

• Configure, monitor, and troubleshoot mobile devices, ensuring they are compliant with organizational security policies

• Maintain up-to-date documentation of mobile device configurations, security protocols, and troubleshooting procedures

• Provide reports on device compliance, security incidents, and other related metrics

• Provide technical support for users with device-related issues and ensure minimal downtime.

• Deploy and manage software applications, patches, and updates across all devices.

• Develop, implement, and maintain policies and procedures for device management, security, and incident response

• Regularly monitor devices for compliance and generate detailed reports on device health, status, and security.

• Configure, deploy, and manage mobile devices, laptops, desktops, and other endpoints using modern device management platforms (e.g., Microsoft Intune)

• Configure policies based on risk levels, device compliance, location, and application sensitivity.

• Collaborate with the Security and Identity teams to fine-tune access control rules.

• Monitor user and device access logs and respond to anomalies or policy violations

• Configure policies based on user location, device compliance, risk level, application sensitivity, and user roles.

• Test and tune policies to minimize friction while maintaining security posture.

• Monitor and report on conditional access policy effectiveness, troubleshooting access issues as needed.|B- Additional Accountabilities pertaining to the role

 Manage & maintain security tool policies like AV/EDR, DLP, Email security, HDD encryption etc
 Maintain compliance as per organization compliance policy
 Highlight risk & mitigation plan
 Work with Endpoint security team to investigate security alerts and improve detection rules.
 Document security policies, configurations, and incident reports.
 Risk analysis and mitigation
 Interaction with OEM for Highly Critical technical support.
 Responsible for Reports & Technical documentation.
 Should be capable to guide the team/individual on requirement basis.
 Communicate effectively with stakeholders & cross function teams
 Responsible for MIS Reports/ Technical documents
 Vendor Co-ordination
 Excellent spoken and written English Communication.
 Strong troubleshooting, analytical, and communication skills
 Good attitude towards corporate environment.
 Team player & Mentor to the team.
 Energetic, self-motivated and self-sufficient in accomplishing tasks.
 Good analytical and problem solving skills.Key Decisions / Dimensions

• Decide the appropriate configuration of end point security policy to be implemented in the current environment

• Discuss observation response as applicable & improve security controls.

• Decide if the policy and procedure documents need changes based on new regulations or audit outcomes.

• Review the alert/incident and categorised True positive / False positive and take require steps.Major Challenges

• Handling of fast changing environment with variety of MDM & Endpoint Security Domain

• Handling of compliance expectations in stringent timelines

• Handling multiple stakeholders at a time

• Coordination with third party consultants who assist in auditing and compliance initiativesRequired Qualifications and Experience
a) Qualifications

Minimum 3+ years of experience in Endpoint Security & MDM , Conduction access policy, MFA
Strong experience with MDM platforms (Microsoft Intune preferred).
Expertise in configuring Azure AD Conditional Access policies.
b) Work Experience

• Knowledge & hands-on experience in information security tool compliance & incident management (Microsoft Purview, Office 365 DLP, Data classification, AV/EDR.

• Sound knowledge on IT infrastructure, Information Security concept & tools, ISMS & BCMS frameworks, regulatory guidelines related to IT and cyber for NBFCs

• Experience in Project management.

• Positive attitude, Hard Worker and team player

• Excellent Communication and Leadership Skills

• Certifications such as Microsoft Certified: Endpoint Administrator, Azure Security Engineer (AZ-500) are a plus.

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