Quality Assurance Executive
2 days ago
Candidates must apply by submitting the online application through
Position
Quality Assurance Executive
No. of Post
02 (Two)
Location
Bihar Swasthya Suraksha Samiti (ABPMJAY), Old Secretariat, Patna, Bihar
Category wise vacancy details
UR : 1
EBC : 1
Eligibility Criteria
Age:
Minimum age to apply is 21 years
Maximum age: UR/EWS - 37, UR/EWS (W) - 40, BC/EBC (Male & Female) – 40, SC/ST(Male & Female) - 42,
10 Years relaxation in age will be admissible to persons with Benchmark Disability
Qualification:
ü Bachelor's in Business Administration (BBA) or Bachelor's in Computer Application(BCA) from a UGC/AICTE recognized university /Institute
ü 1 year Diploma in Computer application for BBA
Experience:
ü Minimum 2 years of experience in Health/TPA/Insurance in public/private sector.
Purpose of Assignment:
Quality assurance executive is responsible for implementing quality management procedures and systems. Her/ His responsibility is to continuously monitor and review the compliance of the internal functions with the established QA plan, guidelines and processes.
Summary of Roles and Responsibilities:
ü Daily meeting/VC with Public (till PHC), Private hospitals, Medical Colleges on roster basis for quality treatment and increase in number of Pre- Auth .
ü Ensure 100% bio-auth of patients.
ü Ensure SAFU/NAFU case disposal (both TMS & BIS)
ü Support in Desk Medical audit and Field Audit
ü Daily monitoring of ISA related work.
ü Support in Hospital Empanelment
ü Daily monitoring of Hospital Empanelment at State and District level.
ü Prepare list of all potential hospitals that are not empanelled.
ü Coordinate with DIU to ensure 100% empanelment of private hospitals as per guidelines
ü Daily monitoring of Quality related work
ü Support in preparation of Master Validation plan, Quality Manual, site Master file.
ü Support in preparation of Quality manuals, Management System Procedures and SOP
ü Support in preparation of Training manuals
ü Imparting training at State and District health facilities for quality assurance.
ü Prepare Quality assurance monitoring reports and analyze and report trends/insights
ü Report and investigate complaints from patients, investigate the complaints to find the root cause, document them and Corrective actions.
ü Conduct internal audits and special audits of various divisions and facilities
ü Prepare Audit observation and report
ü Preparation of Internal Quality audit plan and selection of auditors.
ü Timely conducting SEC Meeting and preparing and circulating minutes
ü Inform hospital regarding the empanelment status.
ü Handle HEM Portal and extract data as and when required
ü Ensure TMS Login of Hospitals
ü Record complaints and sort it on the basis of issues and take appropriate move to resolve issues related to Hospital empanelment
ü Maintain quality parameters to be followed in the process.
ü To minimize product rework or rejection and maintain zero rejection where possible.
ü Undertake any additional responsibilities given by the State Health Agency.
Desired Skills:
ü Communication and presentation skills
ü High level of interpersonal skills and integrity
ü Good team player
ü Good knowledge of Hindi and English.
ü Excellent interpersonal communication (verbal and written).
ü Problem solving and analytical skills.
ü Ability to multi-task and meet deadlines
Job Type: Contractual / Temporary
Contract length: 36 months
Pay: ₹25,000.00 per month
Work Location: In person
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