Visa Counsellor

4 days ago

Phase mohali Chandigarh, India Ms GN Consultancy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Visa Counsellor

Department: Immigration & Overseas Education / Consultancy

Location: [Mohali Punjab]

Key Responsibilities:

  • Provide accurate counselling to clients regarding various countries' visa processes (student, work, tourist, and dependent visas).
  • Assess client profiles and recommend suitable visa options based on eligibility and requirements.
  • Assist in compiling and reviewing required documentation for visa applications.
  • Guide clients in filling out visa forms, preparing SOPs, cover letters, and financial documents.
  • Stay updated on immigration policies, embassy regulations, and documentation changes.
  • Maintain client records, application status updates, and follow-up communications.
  • Coordinate with embassies, consulates, and visa processing centres as required.
  • Handle client queries professionally and ensure a high level of customer satisfaction.
  • Achieve monthly/quarterly targets for visa applications and conversions.
  • Conduct pre-departure briefings for clients to ensure smooth travel and settlement.
  • Qualifications & Skills:Bachelor's degree in any discipline (preferred: Immigration, International Business, or related field).
  • Prior experience in visa counselling / overseas education / immigration consultancy (minimum 1–3 years preferred).
  • Strong understanding of visa regulations, embassy procedures, and international travel guidelines.
  • Excellent verbal and written communication skills.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Customer-oriented approach with strong problem-solving skills.
  • Ability to work independently and in a team.
  • Fluency in English (additional languages will be an advantage).
  • Key Competencies:Professionalism and integrity
  • Attention to detail and accuracy
  • Ability to manage multiple applications simultaneously
  • Strong counselling and persuasion skills
  • High level of confidentiality and responsibility
  • Compensation & Benefits:Competitive salary package [Insert Range]
  • Incentives based on performance and visa success rates
  • Health insurance and travel allowances (as per company policy)
  • Training and professional development opportunities

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