Store Supervisor

ROLE AND ELIGIBILITY CRITERIA

Role/Position: Store Supervisor

Reporting to: Store Manager

Location: Kolkata Airport

Basic Eligibility Criteria:

Experience: 2 year experience in retail industry

Qualification: Undergraduate/ Graduate

Selection Process:

Screening round by Hr

Personal Interview by Retail Head

KEY RESPONSIBILITIES:

Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)

Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns

Adhering and driving company policies, Store SOP, and employment standards Be a role model in cashiering and assist in POS training and provide support to new & existing team members.

Ensuring achievement of sales targets which have been set for the store and categories.

Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. .

Managing & resolving customer complaints and queries Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.

Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.

Working on adequate learning and development of the team through on job training, VM training, product training etc.

Managing Inward & Outward of stocks and inventory management Work as part of a team of Sales Advisors always demonstrating that the customer comes first.

Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.

SKILLS REQUIRED:

Commercial Acumen

Customer Focus

Managing Teams

Effective communication

Role modelling

Planning & Organizing

Job Type: Full-time

Pay: ₹17, ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Dum Dum, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Bengali and English/Hindi (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person