Policy Specialist

1 day ago

Hyderabad, Telangana, India Tech Mahindra Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Policy specialist- Mapping- Hyderabad.

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Job Summary

The Policy Specialist will have expertise in policy creation, a passion for knowledge-sharing, and the ability to adapt training strategies to meet dynamic operational needs.

Key Responsibilities

Policy Development and Management

  • Collaborate with stakeholders to design and implement clear and effective policies for mapping operations and tools.
  • Regularly review and update policies to reflect changes in client requirements, industry standards, and operational insights.
  • Ensure alignment between policies, training content, and operational objectives.

Operational Alignment

  • Act as the go-to resource for policy-related clarifications and queries from operational teams.
  • Work closely with operations teams to identify knowledge gaps and provide targeted training solutions.

Performance Monitoring and Improvement

  • Monitor policy adherence through regular audits and recommend corrective actions where necessary.

Stakeholder Collaboration

  • Engage with clients and internal stakeholders to understand policy requirements and incorporate them into training programs.
  • Provide detailed reports on policy updates, and areas for improvement.
  • Serve as a bridge between operations, quality, and leadership to ensure cohesive policy implementation.

Content Management

  • Maintain a centralized repository for policy documents.
  • Ensure all content is accessible, well-organized, and up to date.
  • Leverage technology platforms for effective content delivery and tracking.

Qualifications

Education

  • Bachelors degree
  • Certifications in instructional design, training, or geospatial tools are an advantage.

Experience

  • 6+ years of experience in policy management, or a related field, preferably within map data operations.
  • Proven experience in developing and delivering training programs for diverse teams.
  • Prior exposure to map operation workflows, and tools, or GIS systems is highly desirable.

Skills

  • Strong communication and presentation skills.
  • Analytical and detail oriented mindset with the ability to evaluate training effectiveness using data.
  • Proficiency in creating and managing policies and SOPs.
  • Familiarity with GIS tools, map-related workflows, is a plus.

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