Operations Manager
1 day ago
About the RoleWe are seeking an experienced and dynamic Operations Manager to oversee the daily functions of our international BPO services. In this role, you will be responsible for ensuring high -quality service delivery that meets client expectations and service level agreements (SLAs). You will lead cross -functional coordination to maintain efficient workflows and resource allocation, while also managing a team of operations staff to consistently achieve performance targets.As the primary point of contact for client escalations, you will play a critical role in building and maintaining strong client relationships, ensuring timely resolution of issues, and delivering value -added services tailored to client needs.This role demands a proactive leader with a proven background in BPO operations, strong communication skills, and the ability to drive results in a fast -paced, client -centric environment. Requirements Key Responsibilities: • Operational Oversight:o Manage the daily operations of BPO services, ensuring the delivery of high quality outputs in line with client expectations and service level agreements. o Coordinate with various departments to ensure smooth workflow and the efficient allocation of resources.• Team Management:o Lead, coach, and motivate a team of operations staff, ensuring that targets are met and performance is aligned with company standards. • Client Relationship Management:o Serve as the point of contact for client escalations and ensure timely resolution of any operational issues.o Communicate effectively with clients to understand their needs and ensure the company delivers value -added services. Requirements • Minimum of 2 -4 years of experience in International BPO operations management.• Proven leadership skills with the ability to manage large, diverse teams.• Excellent communication, interpersonal, and client -facing skills.• Strong organizational skills with the ability to multitask and prioritize effectively.
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Project Manager
1 day ago
Delhi, Rajasthan, India Legal operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRequisition id: The opportunity : Project Manager-GPS-SaT-SaT - TCF - Infrastructure Advisory - JaipurSaT : The Government and public sector transactions services is part of EY's Government & Public Sector (GPS) Services which is a network of highly skilled professionals from assurance, tax, transaction and advisory services, devoted to serving the...
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Operations Manager(Zawar)
1 week ago
Udaipur, India Sandvik Full timeJob Description Sandvik Mining in India is looking for Operations Manager(Zawar) for Parts & Service Business India MANAGING MINING CONTRACTS & SUPPORTING O&M We Like That About You At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best...
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HR and Operations Manager
4 days ago
Udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture?Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team!About the Role:As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
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HR and Operations Manager
4 days ago
udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture?Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team! About the Role:As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
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HR and Operations Manager
4 days ago
Udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture?Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team! About the Role:As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
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HR and Operations Manager
2 days ago
Udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture?Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team! About the Role:As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
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HR and Operations Manager
3 days ago
Udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture? Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team!About the Role:As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to...
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HR and Operations Manager
18 hours ago
Udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture?Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team! About the Role:As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
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HR and Operations Manager
4 days ago
udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture? Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team! About the Role: As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
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HR and Operations Manager
3 days ago
udaipur, India UdaipurBlog Full timeAre you someone who loves building teams, streamlining operations, and driving a vibrant workplace culture? Vivir Media is looking for a dynamic HR & Operations Manager to join our growing team! About the Role: As the HR & Operations Manager, you’ll play a key role in shaping the people experience at Vivir Media. From recruitment and onboarding to process...
