Reservation Executive

1 week ago

Gurgaon, Haryana, India Saltstayz Full time ₹ 1,32,082 - ₹ 4,08,246 per year

Core Responsibilities:

  • Booking and Processing:
  • Taking and processing reservation requests via phone, email, or in person.
  • Verifying availability of rooms, services, or other resources.
  • Confirming reservations and providing necessary details to customers.
  • Handling cancellations and modifications to existing reservations.
  • Customer Service:
  • Providing information about rates, policies, and services.
  • Addressing customer inquiries and resolving issues.
  • Maintaining a positive and professional demeanor.
  • Record Keeping:
  • Maintaining accurate records of reservations and customer information.
  • Ensuring data integrity and accuracy within the reservation system.
  • Other Tasks:
  • May be involved in checking guests in and out.
  • May participate in sales and marketing efforts to promote occupancy.
  • May assist with other front desk duties as needed.
  • Specific to Travel Industry:
  • Researching and gathering travel information.
  • Developing and maintaining travel policies.
  • Conducting market research.

Job Types: Full-time, Permanent

Pay: ₹11, ₹34,020.57 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • What is your Notice Period?
  • Are you a local person of Gurgaon?

Experience:

  • Reservation: 1 year (Required)

Location:

  • Gurugram, Haryana (Required)

Shift availability:

  • Night Shift (Required)
  • Day Shift (Required)

Work Location: In person

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