International Voice Process- Experienced only

7 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for dynamic, enthusiastic, and customer-focused professionals to join our International Voice Process team. If you have excellent communication skills, enjoy solving problems, and are open to working in night shifts with rotational offs, this is the perfect opportunity to accelerate your career in a global environment.

Key Responsibilities

  • Handle inbound/outbound calls with international customers.
  • Provide accurate information and resolve customer queries effectively.
  • Deliver high-quality customer service with empathy and professionalism.
  • Meet performance metrics such as customer satisfaction, quality, and productivity.
  • Collaborate with team members to achieve process goals.

Requirements

  • Experience: 6 months 4 years in International Voice Process / BPO / Customer Support.
  • Education: Any graduate / undergraduate with relevant experience.

  • Skills:

  • Excellent English communication (verbal & written).

  • Strong listening and problem-solving abilities.

  • Ability to adapt to night shifts & rotational offs.

  • Willingness to work in a fast-paced international environment.

Why Join Us?

  • Competitive salary with performance-based incentives.
  • Health benefits & cab facility (as per company policy).
  • Extensive training and continuous learning opportunities.
  • Exposure to global clients & processes.

  • Vibrant work culture with growth opportunities.

  • LOOKING FOR IMMEDIATE JOINERS AND EXPERIENCED

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