AI Support Engineer

1 week ago

INDIA HYDERABAD BIRLASOFT OFFICE IN Birlasoft Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Technical Lead-App Development

Area(s) of responsibility

Job Title: AI Support Engineer
Location: Offshore (Hyderabad)
Job Type: Full-Time
About Us:
We are a forward-thinking technology company leveraging cutting-edge AI technologies to deliver innovative solutions. We are seeking a skilled AI Support Engineer to join our team and help maintain, support, and optimize our AI models and cloud infrastructure.
Key Responsibilities:

• Provide technical support, troubleshooting, and optimization for generative AI models running on Azure AI services and AWS Bedrock.

• Monitor and optimize AI model performance, ensuring high availability and reliability.

• Collaborate with development teams to integrate AI services with existing microservices built using Spring Boot.

• Utilize monitoring tools like Splunk and New Relic to track system health, diagnose issues, and improve system resilience.

• Assist in deployment, scaling, and maintenance of AI models in cloud environments (Azure and AWS).

• Document support procedures, incident reports, and system configurations.

• Stay updated with the latest trends and updates in AI, cloud services, and monitoring tools.
Primary Skills Required:

• Strong experience with Generative AI models (e.g., large language models, diffusion models, transformer architectures).

• Hands-on experience working with Azure AI services including deployment and monitoring of AI models.

• Familiarity with AWS Bedrock and its capabilities for managing and deploying foundation models in production.

Secondary Skills:

• Experience in building, maintaining, or supporting Spring Boot microservices in cloud environments.

• Proficiency with monitoring, logging, and alerting tools such as Splunk and New Relic.

• Good understanding of cloud architecture and microservice-based applications.
Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field.

• Prior experience in supporting AI or ML models in production environments.

• Strong problem-solving skills and ability to work in a fast-paced environment.
Preferred:

• Certifications in Azure AI, AWS, or related cloud platforms.

• Experience with CI/CD pipelines and DevOps practices.

Skills with M/O flag are part of Specialization Think Holistically -PL3 (Behavioural)Win the Customer -PL3 (Behavioural)Java - PL4 (Mandatory)Spring Boot - PL3 (Mandatory)Team Management -PL2 (Functional)REST API's - PL3 (Mandatory)Knowledge Management -PL3 (Functional)System Architecture and Design - PL3 (Mandatory)JBOSS - PL2 (Optional)Tomcat - PL2 (Optional)Microservices - PL3 (Mandatory)Stakeholder Relationship Management -PL2 (Functional)Requirements Definition And Management -PL2 (Functional)Programming/Software Development -PL4 (Functional)MySQL - PL3 (Mandatory)Estimation & Scheduling -PL2 (Functional)Change Control -PL2 (Functional)Hibernate - PL3 (Mandatory)Test Execution -PL2 (Functional)JUnit - PL4 (Mandatory)One Birlasoft -PL3 (Behavioural)Systems Integration And Build -PL2 (Functional)Results Matter -PL3 (Behavioural)Software Design -PL3 (Functional)Get Future Ready -PL3 (Behavioural)Software Configuration -PL4 (Functional)Quality Assurance -PL2 (Functional)Help the tribe -PL3 (Behavioural) Experience LevelSenior Level

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