Associate AP Problem Resolution Process Expert
1 day ago
Noida
Associate AP Problem Resolution Process Expert
Job Description
Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoices
Job Description - Grade Specific
•Ensure that the daily activities within his/her responsibilities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets.
•Demonstrate knowledge of processes and procedures relevant to the function and proactively identifies improvement opportunities.
•May support others in process related areas, as outlined by the Team Leader
•Processing of incoming invoices, with initial problem identification and resolution
•Is responsible for processing transactions and producing outputs
Ref. code
250589-en_GB
Posted on
17 Dec 2025
Experience level
Executives
Contract type
Permanent
Location
Noida
Business unit
Business Services
Brand
Capgemini
Professional communities
Finance
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