Inbound Sales Specialist

Company Description

The Machan is a renowned eco-resort offering unique tree houses rising 30 feet above the forest, providing a serene escape into nature. Located in Jambulne, one of the top 25 biological hotspots of the world, The Machan focuses on environmentally friendly hospitality. The resort uses renewable energy and rainwater harvesting to minimize its impact on natural surroundings. A short drive from Mumbai and Pune, The Machan is perfect for celebrations, business events, or a weekend getaway, offering luxury, privacy, and abundant nature.

Role Description

This is a full-time, on-site role located in Andheri East for an Inbound Sales Specialist. The Inbound Sales Specialist will handle customer inquiries, provide excellent customer service, and support customers through their purchasing journey. Daily tasks include answering calls, responding to emails, assisting with booking and reservations, and ensuring a seamless customer experience. The role also involves maintaining a deep understanding of The Machan's offerings, and effectively communicating this to potential clients.

Qualifications

• Strong Customer Service and Customer Support skills
• Excellent Communication and Customer Experience skills
• Proven Sales abilities
• High level of professionalism and interpersonal skills
• Ability to work on-site in Andheri Office and be punctual
• Experience in the hospitality industry is a plus
• Bachelor's degree in Business, Marketing, or related field preferred