Tele Caller Executive

4 days ago

Mohali, Punjab, India Nidhi Enterprises Full time ₹ 2,40,000 per year

We are hiring Telecallers for our reputative client in Mohali . Interested candidates may send resume to

Candidates must have at least 1 to 2 year of experience in Realestate , BPO , Insurance & related Industries Languages : English , Hindi & Punjabi

A telecaller job involves making outbound and handling inbound calls to promote products/services, generate sales leads, and provide customer support. Key responsibilities include explaining features, resolving issues, and maintaining accurate customer records in a CRM system. The role requires excellent communication, persuasion, and the ability to meet sales targets. Core responsibilities

  • Make outbound calls: Contact potential and existing customers to promote products, explain benefits, and generate interest or sales.
  • Handle inbound calls: Address customer inquiries, concerns, and complaints professionally and efficiently.
  • Generate leads and sales: Persuade customers to make purchases, schedule appointments, or take other desired actions.
  • Manage customer data: Accurately record and maintain details of customer interactions in a database or CRM system.
  • Follow up: Conduct follow-up calls with leads and existing customers to ensure satisfaction and move them through the sales funnel.
  • Meet targets: Achieve daily, weekly, or monthly sales or performance goals.
  • Adhere to scripts: Follow telecalling scripts and guidelines to ensure consistent service delivery.

Required skills and qualifications

  • Communication: Excellent verbal communication, interpersonal skills, and the ability to listen actively.
  • Persuasion: Strong persuasion and negotiation skills to influence customers.
  • Resilience: Ability to handle rejection and work under pressure.
  • Technical proficiency: Basic computer knowledge, data entry skills, and familiarity with CRM software is often required.
  • Education: A high school diploma is typically the minimum, though a degree in sales or marketing can be an advantage.
  • Languages: Fluency in relevant languages is a plus.

Job Type: Full-time

Pay: ₹12, ₹20,000.00 per month

Work Location: In person

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