Client Retention Specialist(Female)

3 days ago

Dehra Dūn, Uttarakhand, India FiceConnect Full time ₹ 84,00,000 - ₹ 1,26,00,000 per year

Responsibilties:

1. Lead Generation & Prospecting: Identifying and reaching out to potential customers. Researching target markets and qualifying leads. Maintaining and updating lead databases (CRM systems).

2. Customer Engagement & Relationship Building Understanding customer needs and offering suitable products/services. Conducting product demonstrations and presentations virtually. Following up with prospects to nurture leads and convert them into sales.

3. Sales Process & Negotiation Handling inbound and outbound sales calls. Addressing customer objections and providing solutions. Negotiating pricing, terms, and closing deals.

4. Order Management & Coordination Processing orders and ensuring smooth transaction completion. Coordinating with other departments like operations and logistics. Assisting in resolving customer issues post-sale.

5. Sales Reporting & Target Achievement Meeting or exceeding assigned sales quotas. Tracking sales metrics and preparing performance reports. Continuously improving sales techniques through training and feedback.

6.Excellent Communication

Job Type: Full-time

Pay: ₹25, ₹70,000.00 per month

Experience:

  • B2B Marketing: 1 year (Preferred)
  • Cold calling: 1 year (Required)

Language:

  • English (Required)

Location:

  • Dehradun, Uttarakhand (Required)

Work Location: In person

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