Associate Finance

1 week ago

Pune, Maharashtra, India Parentpay Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Overview

Reporting to the Credit Manager, you will be an integral part of the Finance team responsible for managing and collecting outstanding debt from the companys key UK accounts. The role encompasses both individual contribution to credit control activities as well as supporting a small team of credit controllers in driving best practice, ensuring timely collections, and maintaining strong customer relationships. You will also handle complex queries, disputes, and escalations, working cross-functionally with Success, Sales, and Contract teams to deliver effective resolutions.

Key Responsibilities

  • Perform all credit control activities including proactive chasing of customers via phone and email to ensure payments are received within agreed terms.
  • Manage high-volume debtor ledgers methodically, prioritizing accounts based on risk and deadlines.
  • Resolve customer queries and disputes by liaising with internal teams (Success, Sales, Contracts, and Finance) and external stakeholders.
  • Escalate accounts of concern to the Credit Control Team Lead with appropriate background and recommendations.
  • Monitor and track payments, ensuring compliance with contractual agreements.
  • Maintain accurate and detailed records of collection activities, debtor interactions, and resolutions.
  • Prepare and share weekly debtor reports and account updates with internal departments.
  • Suggest process improvements to enhance efficiency and effectiveness of the credit control function.
  • Build and sustain strong working relationships with customers and internal teams, ensuring a positive experience while achieving collection targets.

Skills, Knowledge and Expertise

  • Proven background in Credit Control or a related accounting role.
  • Experience in handling high-volume debtor ledgers.
  • Knowledge of Microsoft Business Central preferred.
  • Strong proficiency in MS Excel for reporting and data analysis.
  • Excellent numeracy, analytical, written, and verbal communication skills.
  • Strong listening skills and ability to understand customer needs to provide effective solutions.
  • Highly organized with the ability to prioritize tasks and meet deadlines independently.
  • Team player with the ability to collaborate effectively and share knowledge.

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