Department Manager

TheDepartment Manager is responsible for overseeing the efficient and profitableoperation of a specific department within a textile retail store. In this role,the Department Manager will lead and motivate a team of sales associates,ensure excellent customer service, maintain visual merchandising standards,manage inventory within their department, and drive sales performance acrosstheir assigned stores. This position requires strong leadership, organizationalskills, product knowledge, and a customer -centric approach.Responsibilities:Monitor and analyze sales performance for their designated department across all assigned stores.Develop and implement strategies to achieve and exceed sales targets and profit margins for their department in each store.Work with Store Managers to ensure consistent execution of sales initiatives within their department.Analyze sales trends and customer behavior to identify opportunities for growth within their department across the area.Monitor and drive staff incentive achievement within their department across all stores.Ensure that their department consistently provides exceptional customer service across all assigned stores.Train and coach store -level staff on product knowledge, customer service skills, and handling customer inquiries and complaints effectively within their department.Monitor customer feedback and address any issues related to their department across the area.Promote a customer -focused culture within their department across all stores.Ensure that their department adheres to the company's visual merchandising standards and layout guidelines across all assigned stores.Work with Store Managers and visual merchandising teams to optimize product presentation and drive sales within their department.Provide guidance and feedback to store teams on visual merchandising execution.Monitor the overall appearance and appeal of their department in each store.Oversee inventory levels within their department across all assigned stores to ensure adequate stock and minimize losses.Collaborate with Store Managers and inventory teams to implement efficient inventory management practices.Analyze stock movement and identify slow -moving or fast -selling items within their department across the area.Participate in inventory audits and ensure accuracy within their department.Provide guidance, support, and motivation to the sales associates within their department across all assigned stores.Assist Store Managers in identifying training needs and providing coaching to department staff.Foster a positive and collaborative work environment within their department across the area.Communicate with company updates and department -specific information effectively to store teams.Ensure adherence to Standard Operating Procedures (SOPs) within their department.Monitor hygiene, layout compliance, and VM standards within their department.Support efficient backend operations related to their department (e.g., receiving, stock processing).Work with the marketing team to ensure the successful implementation of campaigns and promotions. Within their department.Monitor the effectiveness of promotions within their department and provide feedback.Ensure staff are knowledgeable about ongoing promotions.Prepare and analyze sales reports, inventory reports, and other relevant data for their department across their assigned stores.Identify trends, challenges, and opportunities for improvement.Communicate key findings and recommendations to the Area Manager and Store Managers. RequirementsEducation: Bachelor's degree in Business Administration, Retail Management, Fashion Merchandising, or a related field (preferred).Experience: Minimum of 2 -3 years of experience in retail, with at least 1 year in supervisory or management role, preferably in the textile or apparel industry. Experience managing teams across multiple locations is a plus.Product Knowledge: Strong understanding of textile products, trends, and customer preferences.Leadership Skills: Ability to lead, motivate, and develop a team.Communication Skills: Excellent verbal and written communication skills in English and Malayalam (knowledge of other local languages are a plus).Customer Service Skills: Proven ability to provide exceptional customer service and resolve issues effectively.Sales and Negotiation Skills: Ability to drive sales and understand sales strategies.Merchandising Skills: Understanding of visual merchandising principles and techniques.Inventory Management Skills: Basic knowledge of inventory control and management.Organizational and Time Management Skills: Ability to prioritize tasks and manage time effectively across multiple stores.Problem -Solving Skills: Ability to identify and resolve operational and customer -related issues.  Benefits Excellent SalaryPackage Free Food &Hostel Six Leaves Per Month ESI & PF Benefits PerformanceIncentives Leave encashment Festival Bonus