Data Support Analyst-Bengaluru, India

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be.  With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

About the Role: 

We are seeking a skilled Data Support Analyst to join our team and provide technical support for our Dynamics 365 (D365) environment. 

· You will be responsible for identifying, analyzing, and resolving data-related issues across multiple platforms including D365, Azure Data Lake, Databricks, and associated ETL pipelines. 

· As a Data Support Analyst, you will work closely with business analysts, developers, and data engineers to ensure the integrity and performance of our enterprise data systems. 

· You will help drive data reliability and quality across operational and reporting layers including Power BI, SSRS, and SQL Server. 

· This role is ideal for someone passionate about troubleshooting, data architecture, and continuous improvement in a cloud-integrated environment. 

Primary Responsibilities of the Data Support Analyst, 

Troubleshoot and resolve data issues related to Dynamics 365 Finance and Operations (D365 F&O), including batch jobs, data syncs, and integrations. 
· Monitor and maintain ETL pipelines and dataflows across Azure Data Lake, Synapse, and Databricks. 
· Collaborate with BI teams to support Power BI dashboards, D365 analytical workspaces, and SSRS/SSIS reports. 
· Perform root cause analysis and provide timely resolutions for failed data loads or latency issues. 
· Assist with maintaining data quality, validation processes, and master data integrity. 
· Document technical support processes, configurations, and troubleshooting steps. 
· Support change management and deployment processes using Azure DevOps or Lifecycle Services (LCS). 
· Analyze system logs and performance metrics to proactively identify potential issues. 

Required Qualifications of the Data Support Analyst, 

· 3+ years supporting data environments in Microsoft Dynamics 365 Finance and Operations (D365 F&O). 
· Hands-on experience with Azure Data Lake, Databricks, and Power BI. 
· Proficiency in SQL Server, including stored procedures, views, and complex queries. 
· Experience with SSIS and SSRS for report development and maintenance. 
· Familiarity with ETL concepts, data warehousing, and troubleshooting data integration workflows. 
· Understanding of Azure DevOps pipelines, lifecycle services (LCS), or similar ALM tools. 

Preferred Qualifications of the  Data Support Analyst, 

· Experience with Microsoft Azure Synapse, Logic Apps, and Data Factory. 
· Knowledge of D365 Data Management Framework and Electronic Reporting (ER). 
· Exposure to CI/CD practices and Git version control. 
· Microsoft Certified: Dynamics 365 Fundamentals or equivalent Azure Data certifications. 
· Bachelor's degree in Information Systems, Computer Science, or a related technical field. 

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• Multiple medical plan for self and family
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
• Paid Time Off and Paid Holidays
• Commuter & Shift Benefits (US / APAC shifts)

To learn more about becoming part of the Diversified team, visit us at   or email us at  

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.