Operation Executive

20 hours ago

Kozhikode, Kerala, India Algebra colours Full time ₹ 2,00,000 - ₹ 3,00,000 per year

We are seeking a proactive and client-focused Customer Support Executive to join our Operations Department. The candidate will act as a bridge between clients and the internal team, ensuring smooth communication, efficient operations, and timely delivery of services.

Key Responsibilities:

  • Interact and communicate with clients to understand their branding and advertising requirements.
  • Collect, document, and share client briefs with the internal team clearly and effectively.
  • Coordinate day-to-day operations to ensure timely and accurate delivery of services.
  • Prepare and present client presentations (PPTs) as required.
  • Follow up with clients for feedback, approvals, and revisions.
  • Maintain strong working relationships with both clients and the creative/operations team.
  • Assist in improving internal processes and client service quality.

Key Requirements:

  • Minimum 1 year of experience in client servicing, customer support, or operations.
  • Proficient in client communication and requirement gathering.
  • Knowledge of Hindi and Tamil is a strong advantage.
  • Basic to intermediate skills in PowerPoint and MS Office tools.
  • Good understanding of branding and advertising concepts (preferred).
  • Strong organizational and time management skills.
  • Positive attitude, team player, and solution-oriented mindset.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Work Location: In person

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