F&B Captain

4 days ago

Shillong, Meghalaya, India Roku Shillong Full time ₹ 2,00,000 - ₹ 4,00,000 per year

As an F&B Captain, you will oversee the day-to-day operations of our food and beverage services. Your role involves managing staff, ensuring high service standards, coordinating with kitchen staff, addressing guest concerns, and contributing to seamless operations to enhance customer satisfaction.

Responsibilities

  • Supervise and coordinate activities of dining room personnel
  • Ensure consistent high-level service and customer satisfaction
  • Manage staff schedules and handle operational logistics
  • Liaise between the kitchen and service areas to ensure smooth operations
  • Address and resolve guest complaints and concerns promptly
  • Maintain inventory and report needs for supplies and equipment
  • Train new employees and conduct regular staff meetings
  • Implement and monitor health and safety protocols

Job Types: Full-time, Permanent, Fresher

Benefits:

  • Food provided

Education:

  • Diploma (Preferred)

Experience:

  • F&B service: 3 years (Required)

Language:

  • Hindi, English (Required)

Work Location: In person

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