Apprentice
4 days ago
Overview
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
PURPOSE
An Apprentice will be working in a dynamic environment with exposure to various aspects of information technologies tools including, administration, customer service, reporting and network management while gaining hands-on experience, learning from seasoned professionals and mentors and developing technical skills.
Key Responsibilities
- Incident Logging and Email Handling: Log incidents received via emails. Respond to customers (Internal and external) emails promptly, providing information and support as needed.
- Ticket Management: Responsible for opening, updating, and closing tickets in the IT Service Management (ITSM) tool.
- Daily Reporting in Excel: Run daily reports in Excel. These reports may include metrics related to incident volume, response times, or other relevant data.
- Quality Checks: Perform basic quality checks to ensure accuracy and adherence to established procedures.
- Dashboard Maintenance: Maintain tool dashboards used by the team.
- Stakeholder Coordination: Coordinate with internal and external stakeholders for various projects and incident management.
- Excel and Reporting Tasks: In addition to daily reporting, handle other Excel-related tasks as required.
- Primary troubleshooting network connectivity issues, ensuring proper network configurations.
- Readiness to work in rotational (Day and Night) shifts in team that provides 24x7 Support
Qualifications
EXPERIENCE
Knowledge & Skills
- Excellent customer communication skills both verbal and written in English.
- Fundamental understanding of computers and technology is essential.
- Knowledge of networking and web standards such as DNS, DHCP, TCP/IP,HTTPS
- Technical awareness in computer systems, software, and hardware.
- Ability to quickly learn new technologies.
- Excellent interpersonal skills, capable of working collaboratively in a team environment.
- Good knowledge of MS office.
- A proactive approach to problem-solving and a willingness to take on new challenges.
PROFESSION COMPETENCIES
- Info Gathering
- Customer Service and Service Excellence Attitude
- Technical Communication and aptitude
CORE COMPETENCIES
- Adhering to Principles & Values
- Communication
- Creating & Innovating
- Customer Focus
- Results Orientation
- Teamwork
Education & Qualifications
- Diploma / Graduate degree with a preference for candidates holding a technical degree (Computer Science Electronic Engineering or equivalent Telecommunications in country qualification)
- Any technical Certification/Exposure to Technologies is desirable.
-
Apprentice - Proctor Agent
1 week ago
Delhi, Delhi, India ETS Full time US$ 40,000 - US$ 60,000 per yearAbout ETSETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including...
-
Apprentice - Technology Associate
4 days ago
Delhi, Delhi, India ETS Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAbout ETSETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including...
-
Apprentice - Administrative Coordinator
3 days ago
Delhi, Delhi, India ETS Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout ETSETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including...
-
Human Resources Apprentice
2 weeks ago
Delhi, Delhi, India Naukri Hospitality Jobs Full time ₹ 1,50,000 - ₹ 2,50,000 per yearWe are looking for a highly motivated and enthusiastic individual to join our team as a Human Resources Apprentice in the hospitality industry.The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong passion for learning and growing with the organization.Roles and ResponsibilityAssist in recruitment...
-
Digital Marketing Apprentice
2 weeks ago
Delhi, Delhi, India Evoluz Global Solutions Full time ₹ 2,00,000 - ₹ 2,50,000 per yearJob Description About Evoluz Evoluz Global Solutions is a fast-growing global Zoho implementation and digital transformation company. We work with partners and clients across the USA, Australia, South Africa, Europe, and India. Our projects span CRM, automation, and digital marketing — helping businesses scale with technology and smart marketing. Role...
-
Chef
4 days ago
Delhi, Delhi, India Madhu Man Power Solution Full time ₹ 2,00,000 - ₹ 2,40,000 per yearThe chef is know well about to cook Indian and Continental food including beverages.Job description:-Key Responsibilities:. Prepare and cook a wide variety of Indian curry dishes (veg & non-veg) as per menu and guest preferences.. Assist the Chef de Partie in organizing and coordinating daily kitchen operations in the Indian curry section.. Ensure proper...
-
Nursing Apprentice
1 day ago
Delhi, Delhi, India Dronaa Educon pvt ltd Full time**Job Summary** We are seeking a motivated and dedicated Nurse Apprentice to join our healthcare team in Germany. This entry-level position is designed for individuals eager to learn and develop their skills in a hospital nursing environment. The Apprentice will assist experienced healthcare professionals in providing high-quality patient care, while gaining...
-
Trainee/apprentice
5 days ago
Delhi, India Jaipur Golden Hospital Full time**Department**:FRONT OFFICE **Designation**:TRAINEE/APPRENTICE **Qualification**:GRADUATE WITH RELEVANT EXP. OF 2-5 YRS. FRESHER MAY ALSO APPLY
-
Founder's Office Apprentice
1 week ago
Delhi, Delhi, India Accounting Genie LLP Full time**Job Role**:Founder’s Office Apprentice **Employment type**: Apprenticeship, for a period of 6 months **Work mode**:Hybrid (may asked to visit office or in any business meeting outside the office or company’s event in Delhi-NCR) **Stipend**: 20k a month (includes 5k variable pay) **Company Description** Recruiting Genie LLP is a go-to partner for...
-
Apprentice
3 days ago
Delhi, Delhi, India Arrow Electronics, Inc. Full time**Position**: Apprentice **Job Description**: **What You’ll Be Doing** - Perform basic job role functions with close supervision. - Assist experienced employees by performing entry-level tasks. - Communicate in a professional manner using verbal and written communications. - Perform basic problem-solving functions. - Monitor and report on assigned business...
-
Hiring Apprentice
5 days ago
Delhi, India Progressive Infotech Pvt. Ltd Full timeProgressive Infotech is Hiring Graduate freshers for Apprentice program in Delhi/NCR. Client site: Anywhere in Delhi/NCR **Position: Desktop Support Engineer (Trainee) / Network Operation Center (Trainee)** **Requirement**: **Stipend: 10K PM** **Puniti (8799715527)** **Job Type**: Fresher **Salary**: ₹9,000.00 - ₹10,000.00 per month Schedule: -...
-
Apprentice - Finance
7 days ago
Delhi, Delhi, India Clifford Chance Full timeJob Description **The role** Finance System Admin apprentice will be expected to learn to work in collaboration with the various Finance systems team in handling different enquiries/tasks. In this role individuals will undergo training in the various categories in finance systems admin functions and includes GPMS month end tasks, developing & maintaining...
-
Apprentice
3 days ago
IN-DL-New Delhi, India (Uppal Plaza Bldg) Arrow Electronics Full time ₹ 6,00,000 - ₹ 12,00,000 per yearPosition:ApprenticeJob Description: Job Description What You'll Be DoingPerform basic job role functions with close supervision.Assist experienced employees by performing entry-level tasks.Communicate in a professional manner using verbal and written communications.Perform basic problem-solving functions.Monitor and report on assigned business area...
-
Apprentice
7 days ago
Delhi, India SITA Full time**Overview**: **WELCOME TO SITA**: - We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. - You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each...
-
Apprentice
7 days ago
Delhi, India SITA Switzerland Sarl Full timeOverview: **WELCOME TO SITA**: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...
-
Fitter Apprentice
3 days ago
Delhi, Delhi, India Ambinova Technologies Pvt. Ltd. Full timeGreetings from Ambinova Technologies Pvt. Ltd. (A Group of Symbio Scientific Pvt. Ltd.)! We are from "Ambinova Technologies Pvt Ltd is dynamic and forward-thinking manufacturing company specializing in laboratory instruments designed for Life Science and Healthcare Laboratories. We are offering a great opportunity for your institution and your shining...