IT Infrastructure and Support Engineer

1 week ago

Jaipur, Rajasthan, India HASTI PETRO CHEMICAL AND SHIPPING LIMITED Full time ₹ 48,00,000 - ₹ 96,00,000 per year

We are looking for a skilled and proactive IT engineer to manage and support the IT infrastructure of The Thar Dry Port at Jaipur (Hirnoda). The candidate will be responsible for maintaining hardware, networking, communication systems, security devices, and software, ensuring smooth day-to-day IT operations across the organization.

Job Responsibilities

  • Installation, configuration, and troubleshooting of hardware: desktops, laptops, AIOs, printers (line printers, multifunction), and other IT equipment.
  • Manage LAN, WAN, Wi-Fi, and fiber cable networks, including configuration and troubleshooting.
  • Configure and maintain firewalls, routers, and access control systems for secure connectivity.
  • Manage the lease line, PRI line, and MPLS line, monitor performance, and coordinate with ISPs for resolution.
  • Install, configure, and troubleshoot telephone extensions, EPABX systems, IP cameras, and NVRs.
  • Perform OS installation, patching, and maintenance of Windows and MS Office applications.
  • Troubleshoot and manage email clients (MS Outlook configuration) and ensure smooth communication.
  • Manage the antivirus console, including installation, monitoring, and troubleshooting.
  • Maintain IT Asset Management records and oversee asset lifecycle.
  • Handle IT procurement activities: requirement gathering, vendor coordination, price comparison, purchase order creation, and follow-up for timely delivery.
  • Coordinate with external vendors and service providers for AMCs, warranty support, and IT projects.
  • Maintain proper documentation of IT procedures, incidents, and asset utilization.
  • Provide end-user support with good communication and problem-solving skills.

Desired Skills & Competencies

  • Strong understanding of networking protocols.
  • Hands-on experience in managing EPABX, CCTV, and structured cabling systems.
  • Knowledge of firewall solutions (FortiGate, SonicWall, etc.) and router configurations.
  • Analytical skills for troubleshooting IT systems efficiently.
  • Effective communication and vendor management skills.
  • Ability to work independently and manage multiple tasks under pressure.

Qualifications & Experience

  • Bachelor's Degree/Diploma in IT/Computer Science/Electronics or a related field.
  • 3–7 years of relevant experience in IT hardware, networking, and system support.
  • Certifications like CCNA, MCSA, or equivalent are an added advantage.

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