Associate Online Producer

Keywords: Online Producer, online operation, web production, ecommerce, content authoring, content management system, CMS, website publishing

Experience: 6 months to 3 years

Purpose of Role:

This primary purpose of this role is to lead the staffing, resources, scheduling, processes and technology for the Online daily production teams and work closely with Online Merchandising, Marketing, Creative, Online Support and IT teams to manage daily online content, marketing, merchandising, email campaigns, and promotions. This includes responsibility for supporting all daily campaigns (from approval/project initiation thru post product validation), as well as ensuring the cross-department daily teams are available to execute and adjust projects and schedules to meet the needs of the online Marketing and Merchandising teams. This role is critical to Lowe's as it is responsible for the execution and delivery of up to 20 daily projects and the execution that drives a $3.5B+ online sales plan.

Responsibility Statements:

•       Plans and executes daily online projects; works closely with Creative, Merchandising, and Operations to ensure all projects are executed accurately and on time.

•       Manages tight timelines that often change due to dynamic market conditions, priorities and resource constraints; partners with all department leads to manage staffing and understand resources and timelines.

•       Scopes and provides level of effort based on tasks, tools and business process to deliver against aggressive timelines; identifies time management issues and proactively works with team members to address such issues.

•       Manages the efficiency, utilization and output of the daily production teams; leads team meetings, tracks tasks, and influences key daily contributors.

•       Understands, anticipates, and defines project plans for executing within the constraints of the Online business tools; maintains working knowledge of business tool capabilities and limitations including: Project Management (Jira), Content Management Systems (Adobe), Site Configuration (Management Center), and Search Engine (Endeca/Fusion) tools.

•       Understands the current technology and standards.

•       Ensures all daily processes and procedures are kept up to date; drives enhancements and improvements in web operations processes and tools.

•       Attends daily meetings and communicates vital project related information; takes appropriate action on information shared in the meeting.

•       Acts as an escalation point for production issue resolution.

•       Utilizes solid knowledge of process and procedures to train new employees as needed.

Required Education/Experience:

•       Bachelor's degree in a related field

• months to 3 years of e-commerce or retail experience, as well as project management or coordination experience

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe's India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe's customers. Lowe's India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe's India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit,

About Lowe's in the Community:

As a FORTUNE 50 home improvement company, Lowe's is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe's associates donate their time and expertise through the Lowe's Heroes volunteer program. For the latest news, visit or follow @LowesMedia on Twitter.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.