Microsoft Teams Engineer

Purpose and Scope:

The position is responsible for the design, implementation, administration, and optimization of Microsoft Teams within the organization. This role ensures seamless collaboration and communication experiences for end-users by managing Teams infrastructure, integrating with Microsoft 365 services, and maintaining compliance and security standards. The position requires close collaboration with IT, security, and business stakeholders to deliver a reliable and scalable Teams environment.

Responsibilities and Accountabilities :

• Design, deploy, and manage Microsoft Teams environments, including Teams, Channels, Policies, and Governance.
• Configure and maintain Teams integrations with Microsoft 365 services (SharePoint, OneDrive, Exchange) and third-party applications.
• Define, implement and manage Teams security, compliance, and data retention policies in alignment with organizational standards.
• Monitor system performance, troubleshoot complex issues, and provide Tier 3 support for Teams-related incidents.
• Manage Teams voice and telephony features, including Direct Routing and integration with SBCs (Session Border Controllers).
• Develop and maintain documentation for Teams architecture, configurations, and operational procedures.
• Collaborate with stakeholders to gather requirements, support platform roadmaps definitions and deliver solutions that enhance collaboration and productivity.
• Mentor junior engineers and provide guidance on Teams administration, architecture and governance.
• Stay current with Microsoft Teams updates, roadmap features, and best practices to recommend improvements.
• Participate in disaster recovery planning and ensure business continuity for Teams services.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, a related field, or equivalent work experience
• At least 5 years of experience administering Microsoft Teams and Microsoft 365 environments.
• Strong knowledge of Teams architecture, governance, and security configurations.
• Experience with Teams voice solutions, including Direct Routing and telephony integration.
• Familiarity with Microsoft 365 compliance features (DLP, eDiscovery, retention policies).
• Experience with platform monitoring, reporting, and issue resolution.
• Proficiency in PowerShell scripting for automation and administration.
• Knowledge of data governance, compliance, and security principles within Microsoft 365.
  Excellent communication, documentation, and organizational skills.

Preferred Qualifications:

• Microsoft Certified: Teams Administrator Associate or higher-level Microsoft 365 certifications.
• Experience with Teams Rooms and meeting devices.
• Knowledge of Microsoft Graph API and Teams app development.
• Familiarity with enterprise networking concepts related to Teams performance (QoS, bandwidth planning).
• Experience in large-scale Teams deployments and migrations.
• Strong communication and stakeholder management skills.
• Knowledge of ITIL or other IT service management frameworks.
  Experience with agile delivery practices

Working Environment

Astellas' Global Capability Centres – Overview

Astellas' Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico.

The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands.

Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into VALUE for patients.

"Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help"