Front Desk Receptionist

1 day ago

Naroda, Gujarat, India -c0ec-4eae-a6a2-d71954eb73e2 Full time ₹ 1,50,000 - ₹ 3,00,000 per year

A Front Desk Executive for a gym typically serves as the first point of contact for members and guests, handling a mix of customer service and administrative duties to ensure smooth gym operations.exercise+2​

Key Responsibilities

  • Greet and check in all members and guests, providing a positive and welcoming environment at all ​
  • Answer phone calls, handle inquiries, and respond to emails regarding membership, classes, and general questions.resumetrick+1​
  • Manage member accounts, updates, and resolve any concerns or issues ​
  • Process memberships, renewals, cancellations, and payments, maintaining accurate records throughout.resumebuild+2​
  • Schedule appointments for tours, classes, assessments, or personal training sessions, coordinating with trainers as needed.exercise+1​
  • Promote and provide information about gym services, classes, and special offers to members and prospects.worldgymptfitness.careerplug+1​
  • Maintain the cleanliness, organization, and safety of the front desk and reception area, monitoring facility ​
  • Handle cash transactions, inventory sales (like smoothies or gym merchandise), and basic accounting tasks.worldgymptfitness.careerplug+1​
  • Support daily gym operations, such as opening/closing procedures, restocking supplies, and reporting issues.exercise+1​

Essential Skills and Qualifications

  • Strong communication and interpersonal skills with a customer-focused attitude.worldgymptfitness.careerplug+1​
  • Basic computer proficiency, including membership and scheduling software.exercise+1​
  • Ability to multitask, stay organized, and work in a fast-paced environment.worldgymptfitness.careerplug​
  • Prior experience in customer service or gym/reception settings is preferred but not always ​

Additional Duties

  • Assist in promoting gym events and classes, helping to drive participation and member engagement.resumetrick+1​
  • Provide facility tours and explain membership options to prospective clients.worldgymptfitness.careerplug​
  • Ensure all gym rules and safety protocols are communicated and followed at the front desk.exercise+1​
  • Collect member feedback to contribute to continuous improvement of service quality.exercise​

Job Types: Full-time, Permanent

Pay: ₹15, ₹30,000.00 per month

Benefits:

  • Flexible schedule
  • Paid sick time

Work Location: In person

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