
Field Executive
17 hours ago
- Key Responsibilities visit borrowers/customers as per the assigned portfolio for loan recovery.
- Collect payments and ensure accurate documentation of transactions.
- Explain repayment schedules, penalties, and available options to customers.
- Handle customer queries with professionalism and escalate complex issues when required.
- Maintain daily records of visits, collections, and pending accounts.
- Coordinate with the Collection Manager and provide regular status updates.
- Ensure compliance with company policies, RBI guidelines, and ethical collection practices.
- Build positive relationships with customers to encourage timely repayments.
- Required Skills & Competencies good communication and interpersonal skills (Hindi/Local language).
- Basic knowledge of loan/finance process and collection/Recovery techniques.
- Negotiation and persuasion skills.
- Ability to work independently and achieve targets.
- Strong sense of responsibility and integrity.
- Qualifications & ExperienceMinimum 12th pass (Graduate preferred).
- 0–5 years of experience in loan recovery, collections, or fieldwork.
- Freshers with good communication skills may also apply.
- Must own a two-wheeler with a valid driving license (mandatory).
- Salary & BenefitsCompetitive salary with incentives based on performance.
- Career growth opportunities in collection and finance sector.
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