Principal Cloud Product Operation

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Principal DevOps Engineer (Multi-Cloud)

We are looking for a Principal DevOps Engineer to be a technical leader and the main reason for our multi-cloud operations strategy. This isn't just about maintaining systems; it's about shaping the future of our global infrastructure. You will architect the scalable, secure, and available foundation that powers our platform across AWS, Azure, GCP, and private clouds. You will have the autonomy to innovate, the goal of improving, and the opportunity to mentor a team of engineers. If you are passionate about owning the uptime of complex distributed systems, we want to talk to you.

You will report to Senior Manager, Cloud operations.

Technology You'll Use

AWS, Azure, GCP

What You'll Do (Key Responsibilities)

• Architect & Strategize: Lead the design of our next-generation deployment architecture for a microservices-based platform. Drive technological choices for team tooling and infrastructure, ensuring long-term scalability and reliability.
• AIOPS: Implement AIOps frameworks to improve operational tasks and enhance system self-healing capabilities.
• Develop CI/CD Pipelines: Design, manage, and increase our CI/CD pipelines using tools like Jenkins, Git, and GitHub to allow rapid, reliable, and automated software delivery.
• Ensure Uptime: Take ultimate ownership of our production environment's stability. Lead end-to-end incident management, from escalation to Root Cause Analysis (RCA). Manage patching, upgrades, and disaster recovery processes. You will include participation in a 24x7 on-call rotation to support critical uptime.
• Automate & Operate: Engineer and own a world-class observability stack (e.g.,Prometheus, Grafana, CloudWatch, ELK). Develop automation scripts and frameworks to streamline operational tasks and enhance system self-healing capabilities.
• Mentor & Lead: Act as a technical leader and mentor for the team. Share your expertise, establish best practices, and improve the technical capabilities of the entire team.

Who You Are (You)

• You are with a deep passion for solving complex infrastructure and scalability challenges in a distributed systems environment.
• You have, demonstrated by experience the uptime and reliability of critical production systems.
• You are an adept cross-cultural collaborator, while in a distributed, multicultural team environment (France/India).
• You are a disciplined who is responsible, in a remote or hybrid work model.

Core Requirements
What You'll Bring (Qualifications)

• Bachelor of Science (BSc) degree in Engineering, Computer Science, or a related technical field.
• 6+ years of progressive experience in DevOps, SRE, or Cloud Platform Engineering, with at least 3 years in a senior role managing large-scale production environments.
• Deep, hands-on expertise in at least one major public cloud (AWS, Azure, or GCP) and production experience with at least one other. Experience with OCI cloud.
• Experience supporting microservices-based architectures in a production environment.

Technical Expertise
AIOps & Experienced Automation: experience using observability data for AIOps programmes. Familiarity with applying statistical analysis or machine learning models for predictive monitoring, anomaly detection, and automated root cause analysis.

Infrastructure as Code (IaC): Mastery of tools like Terraform or CloudFormation. Experience with configuration management tools like Ansible, Chef, or Puppet.

Scripting & Automation: Expert-level proficiency in at least one scripting language (Python, Bash, MongoDB Queries) with a portfolio of successful automation projects.

CI/CD: Deep experience building CI/CD pipelines and deployment tools (Jenkins, Git, GitHub).

Observability: Hands-on experience building monitoring/logging for distributed systems (Prometheus, Grafana, CloudWatch).

Containerization: understanding and practical experience with Docker and Kubernetes (or other orchestrators).

Networking & OS: understanding of Unix/Linux fundamentals and advanced TCP/IP networking concepts (DNS, Load Balancers, Firewalls, VPC/VNet).

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. Connect with LinkedIn, X, and Facebook.
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