Service Advisor

2 weeks ago

Vadodara, Gujarat, India Servall Automotive Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

SERVALL is driven by passionate industry enthusiasts who provide best-in-class multi-brand two-wheeler maintenance services. Our goal is to become the top service provider in every area we operate by prioritizing our customers' needs and striving to set new benchmarks in customer satisfaction. We continually focus on delivering high-quality service and fostering lasting relationships with our customers.

Role Description

This is a full-time on-site role for a Service Advisor located in Vadodara. The Service Advisor will be responsible for managing customer interactions, ensuring customer satisfaction, and providing attentive aftersales support. The day-to-day tasks include greeting customers, understanding their service needs, coordinating with the service team, communicating service recommendations, and ensuring timely delivery of services.

Qualifications

  • Customer-focused Service, Customer Satisfaction, and Customer Service skills
  • Strong Communication skills
  • Aftersales support experience
  • Excellent interpersonal skills and the ability to work effectively in a team
  • Proficient in using service management software and tools
  • Experience in the automotive industry is a plus
  • Relevant certifications or diplomas in automotive services

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