Guest Services Associate

2 days ago

Jaipur, Rajasthan, India Moustache Escapes Full time ₹ 13,000 - ₹ 39,000 per year

Role:- Guest Services Associate/Steward

location:- Jaipur

Company:- Moustache

Experience:- 1-3 year

Overview:

As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer service. You will work closely with the hospitality team to uphold the standards of service and ensure guest satisfaction.

Key Responsibilities:

1. Cleanliness and Organization:

  • Ensure cleanliness and tidiness in all guest areas including dining spaces, restrooms, and common areas.

  • Regularly inspect and clean surfaces, furniture, and fixtures to maintain a high standard of cleanliness.

  • Arrange tables, chairs, and other furniture to optimize space and enhance the guest experience.

2. Food and Beverage Assistance:

  • Assist in the setup and breakdown of dining areas before and after meal service.

  • Support food and beverage staff with tasks such as serving, clearing tables, and refilling beverages.

  • Communicate guest requests and preferences to the appropriate staff members promptly and accurately.

3. Customer Service:

  • Greet guests warmly and assist them with seating arrangements and any inquiries they may have.

  • Anticipate guest needs and proactively address them to ensure a seamless and enjoyable experience.

  • Handle guest complaints or concerns professionally and escalate issues to management when necessary.

4. Team Collaboration:

  • Collaborate effectively with other team members to deliver excellent service and maintain a positive work environment.

  • Communicate efficiently with kitchen staff, servers, and management to coordinate tasks and ensure smooth operations.

  • Assist colleagues during busy periods and offer support wherever needed to uphold service standards.

5. Health and Safety Compliance:

  • Adhere to all health and safety regulations, including proper sanitation procedures and food handling practices.

  • Report any safety hazards or maintenance issues to the appropriate personnel immediately.

  • Participate in training sessions on safety protocols and maintain knowledge of emergency procedures.

Qualifications:

  • High school diploma or equivalent in Hospitality or Hotel management.

  • Previous experience in a customer service or hospitality role preferred.

  • Strong communication and interpersonal skills.

  • Ability to work efficiently in a fast-paced environment.

  • Attention to detail and a commitment to maintaining cleanliness standards.

  • Flexibility to work evenings, weekends, and holidays as required.

  • Basic knowledge of food safety and sanitation practices is desirable.

As a Guest Service Associate / Steward, you will have the opportunity to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry. Your dedication to providing exceptional service and maintaining a welcoming environment will be instrumental in ensuring guest satisfaction and fostering repeat business.

Job Types: Full-time, Permanent

Pay: ₹10, ₹13,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Experience:

  • total: 1 year (Preferred)

Work Location: In person

  • F&b Service Associate

    2 days ago

    Jaipur, Rajasthan, India Moustache Escapes Full time ₹ 1,04,000 - ₹ 3,12,000 per year

    Job Title: F&b Service Associate / GSAJob Location: JaipurOverview:As a Guest Service Associate / Steward, you will play a vital role in ensuring an exceptional experience for our guests. Your responsibilities will include maintaining cleanliness and organization in guest areas, assisting with food and beverage service, and providing excellent customer...

  • Guest Services Coordinator

    2 weeks ago

    Jaipur, Rajasthan, India beBeeHospitality Full time ₹ 20,000 - ₹ 35,000

    We are seeking a highly skilled Guest Services Coordinator to join our team in Jawai, Rajasthan. The ideal candidate will be responsible for delivering exceptional customer experiences by providing outstanding support and service throughout the guest's stay.Location: Jawai RajasthanResponsibilities:Welcome and assist guests upon arrival and throughout their...

  • Guest Relations Manager

    3 weeks ago

    Jaipur, Rajasthan, India Marriott Full time

    Supports all property operations ensuring that the highest levels of hospitality and service are provided Manages the flow of questions and directs guests within the lobby Supports the tracking and resolution of service issues CANDIDATE PROFILEEducation and Experience High school diploma or GED 1 year experience in the guest services front desk or...

  • Guest Experience Expert

    3 weeks ago

    Jaipur, Rajasthan, India Marriott Full time

    Job Number 24144956 Job Category Rooms Guest Services Operations Location Jaipur Marriott Hotel Ashram Marg Near Jawahar Circle Jaipur Rajasthan India Schedule Full-Time Located Remotely N Relocation N Position Type Non-ManagementPOSITION SUMMARYOur jobs aren t just about giving guests a smooth check-in and check-out Instead we want to build and...

  • Elite Guest Services Representative

    2 weeks ago

    Jaipur, Rajasthan, India beBeeHospitality Full time ₹ 4,00,000 - ₹ 8,00,000

    Job TitleExecutive Floor Service Agent**Job Summary**We are seeking a highly skilled and experienced Executive Floor Service Agent to join our team. As an Executive Floor Service Agent, you will be responsible for delivering exceptional guest service, ensuring that every guest feels welcome, valued, and respected throughout their stay.**Key...

  • Guest Experience Manager

    2 days ago

    Jaipur, Rajasthan, India Raffles Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionRaffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a landmark in its respective city, positioned at the top of its local market and rated among the very best in the world.Job Description Take...

  • Reservations Associate

    2 weeks ago

    Jaipur, Rajasthan, India beBeeReservations Full time ₹ 30,00,000 - ₹ 50,00,000

    Job Overview:The role of a Reservations Associate is crucial in delivering exceptional guest experiences. This position involves proactively communicating with guests through various channels to provide pre-arrival information, address inquiries, and resolve concerns.About the Role:This key position requires excellent communication skills to effectively...

  • Guest Experience Manager

    2 weeks ago

    Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 43,20,000 - ₹ 86,40,000

    Reservations Sales ExecutiveWe are seeking a dynamic and customer-focused professional to manage guest reservations, drive sales conversions, and deliver exceptional guest experiences.This key role requires excellent communication, sales skills, and the ability to coordinate seamless guest interactions. As a member of our team, you will be responsible for...

  • Service Bar Associate

    2 weeks ago

    Jaipur, Rajasthan, India beBeeGarnish Full time US$ 45,000 - US$ 60,000

    Job Title: Beverage Service ProfessionalThe ideal candidate will be responsible for delivering exceptional guest experiences.Key Responsibilities include:Preparing garnishes, stocking the bar with fresh ingredients, and maintaining a clean and organized workspace.Providing expert drink recommendations to guests and showcasing knowledge of our menu.Assisting...

  • Engineering Associate

    3 weeks ago

    Jaipur, Rajasthan, India Marriott Full time

    Respond and attend to guest repair requests Communicate with guests customers to resolve maintenance issues Perform preventive maintenance on tools and kitchen and mechanical room equipment including cleaning and lubrication Visually inspect tools equipment or machines Carry equipment e g tools radio Identify locate and operate all shut-off...