Senior Technical Recruiter

Decisions is a fast-growing, private-equity-backed technology company that provides an integrated workflow and rules platform for business process automation (BPA). Trusted by top Fortune 500 firms and SMBs worldwide, Decisions empowers diverse industries around the globe to streamline and improve their processes, enhancing efficiency and yielding results, regardless of technical expertise. This no-code automation platform seamlessly integrates AI tools, rules engines, and workflow management, enabling the transformation of customer experiences, modernization of legacy systems, and the achievement of automation goals three times faster than traditional software development.

Talent Acquisition is an integral component of our overall Talent function, focused on developing and implementing innovative, creative, and leading-edge strategies and processes to support and elevate Decisions' hiring efforts. Decisions is looking for a dynamic and experienced Senior Talent Partner to join our team. The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for all of our Mumbai Hiring. 

As our Senior Talent Partner at Decisions, you'll be responsible for sourcing, attracting, and hiring top talent for our company. You'll report to our Director of Talent and partner with our Head of Product Engineering to identify new recruiting strategies in our local Mumbai office, and will work cross-functionally with internal stakeholders and program leads to better understand and solve their complex hiring challenges. You'll also get the opportunity to collaborate with HR India & HR US to initiate some HR strategies as well.

This position sits onsite at our office in Mumbai 5 days a week. 

Key Objectives: 

Objective #1: Manage hiring efforts for high-priority, challenging positions and deliver top talent:

• Provide high-touch, white-glove recruiting and hiring services to our candidates and hiring managers 
• Work with our Mumbai-based team to execute hiring efforts for our highest priority and most difficult to fill positions 
• Be vigilant in our pursuit to provide exceptional candidate experience 
• Collaborate with our team to solve complex hiring problems that address evolving, high-priority business needs 
• Maintain a high level of candidate engagement throughout the hiring process and provide regular updates to all stakeholders 

Objective #2: Utilize various sourcing methods, including social media, job boards, and employee referrals, to build a strong pipeline of candidates:

• Collaborate with hiring managers to understand the specific job requirements and expectations 
• Build and maintain a strong network of passive and active candidates through various channels, including LinkedIn, job boards, professional organizations, and more 
• Screen resumes and interview candidates to determine their qualifications and fit for open positions 

Objective #3: Establish and implement impactful local recruiting strategies monthly:

• Identify networking / hiring events to attend each quarter and improve the localized hiring presence for Decisions 
• Work with our team to build out a local collegiate/fresher recruiting program 
• Become an expert on our recruiting and hiring processes, strategies, systems, tools, and resources 
• Conduct independent market research to better understand current trends, emerging products/tools, and the competitive landscape 
• Use the above knowledge and understanding to identify gaps or opportunities where our team can implement creative strategies and solutions to elevate our recruiting and hiring processes 

Objective #4:  Drive excellence in HR operations and administration:

• Maintain and update employee records and HR information systems in compliance with company requirements, local laws and regulations 
• Manages full employee life cycle, from employee onboarding all the way through exit processes, ensuring smooth and impactful transitions for all employees 
• Assist in the development and execution of employee engagement programs and initiatives to foster a positive work environment 
• Provide support in the implementation of HR policies, procedures, and best practices 
• Collaborate with the global HR team to ensure consistency and alignment with company-wide HR initiatives (GOC & US Headquarters)

Specialized Experience:

• 2+ years of deep experience in high-touch, high-volume, specialized recruiting, in both agency and corporate environments for Technical Roles 
• 2+ years of experience in HR operations preferably in a SaaS or technology-driven company   
• Experience in HRIS systems, preferably Keka HR   
• Degree or Certification in Technology is preferred 
• Highly professional and persuasive communication style 
• Strong, nuanced, and strategic negotiation skills (compensation or otherwise) 
• Previous startup recruiting experience is a plus 
• Underlying empathy for candidates and a passion for delivering best-in-class service experiences 
• Strong knowledge of recruiting and sourcing techniques, including social media and job board usage 
• Excellent communication and interpersonal skills, with the ability to build relationships with candidates, employees and hiring managers 
• Excellent time management skills and the ability to prioritize multiple tasks and projects 
• Proficient in Microsoft Suite- Excel, Outlook, Teams, SharePoint, and PowerPoint