Technical Support Internship in Ahmedabad

2 days ago

Ahmedabad, Gujarat, India My Equation Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Selected Intern's Day-to-day Responsibilities Include
Mentee Assistance & Query Resolution

  • Address and resolve mentee queries through email, WhatsApp, and calls.
  • Escalate complex technical concerns to mentors as needed.

Technical Knowledge & Content Support

  • Assist in preparing and curating technical material in Robotics, AI, and EV domains.
  • Create FAQs, troubleshooting guides, and knowledge resources for mentees.

Learning Management System (LMS) Administration

  • Update session recordings, assignments, and resources on the LMS.
  • Track mentee submissions and progress; generate performance reports.

Quality Assurance for Training Programs

  • Monitor live sessions to ensure training quality and delivery standards.
  • Provide structured feedback and suggest improvements for mentee experience.

Mentor Onboarding & Support

  • Assist in onboarding new mentors and guiding them on LMS and session processes.
  • Coordinate between mentors and operations team for smooth execution.

Teaching Assistance

  • Act as a Teaching Assistant during technical sessions.
  • Support mentees in using engineering tools and software such as: SolidWorks, Ansys, MATLAB, Gazebo, ROS 2, etc.

About Company: Our team at 'My Equation' is a tightly knit group of passionate individuals with a shared objective of achieving consistently excellent results as well as having fun in the process, welcoming, and growing. Made up of creative and enthusiastic individuals with a fusion of various backgrounds and defined futuristic ideologies. 'My Equation' aims to provide top-notch products with a reliance on cutting-edge technology. It's our secret recipe for an unsolved equation. With the motto to build a community of students and provide them with resources to find their way in the world through workshops and boot camps, 'My Equation' gives the next generation a platform to innovate, get inspired, and come up with ideas. We, at 'My Equation also aim to provide top-notch educational facilities to students around the world so that they can learn the materials and be more knowledgeable.

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