Technical Support Internship in Ahmedabad
2 days ago
Selected Intern's Day-to-day Responsibilities Include
Mentee Assistance & Query Resolution
- Address and resolve mentee queries through email, WhatsApp, and calls.
- Escalate complex technical concerns to mentors as needed.
Technical Knowledge & Content Support
- Assist in preparing and curating technical material in Robotics, AI, and EV domains.
- Create FAQs, troubleshooting guides, and knowledge resources for mentees.
Learning Management System (LMS) Administration
- Update session recordings, assignments, and resources on the LMS.
- Track mentee submissions and progress; generate performance reports.
Quality Assurance for Training Programs
- Monitor live sessions to ensure training quality and delivery standards.
- Provide structured feedback and suggest improvements for mentee experience.
Mentor Onboarding & Support
- Assist in onboarding new mentors and guiding them on LMS and session processes.
- Coordinate between mentors and operations team for smooth execution.
Teaching Assistance
- Act as a Teaching Assistant during technical sessions.
- Support mentees in using engineering tools and software such as: SolidWorks, Ansys, MATLAB, Gazebo, ROS 2, etc.
About Company: Our team at 'My Equation' is a tightly knit group of passionate individuals with a shared objective of achieving consistently excellent results as well as having fun in the process, welcoming, and growing. Made up of creative and enthusiastic individuals with a fusion of various backgrounds and defined futuristic ideologies. 'My Equation' aims to provide top-notch products with a reliance on cutting-edge technology. It's our secret recipe for an unsolved equation. With the motto to build a community of students and provide them with resources to find their way in the world through workshops and boot camps, 'My Equation' gives the next generation a platform to innovate, get inspired, and come up with ideas. We, at 'My Equation also aim to provide top-notch educational facilities to students around the world so that they can learn the materials and be more knowledgeable.
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