Project Manager

2 days ago

Hyderabad, Telangana, India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

This is an excellent opportunity to develop your skills, contribute to meaningful projects, and grow your career in a dynamic, supportive environment.

As an Associate Program Manager in Customer Identity and Authentication team , you will play a key role in supporting the delivery and enhancement of secure, user-friendly authentication solutions for our digital banking platforms. You will collaborate with product, technology, risk, and operations teams to help ensure our customers have a seamless and safe experience accessing their accounts.

Job Responsibilities

  • Support the planning, coordination, and execution of projects related to customer identity and authentication.
  • Collaborate with cross-functional teams—including product managers, engineers, designers, and risk partners—to deliver secure and user-centric authentication features.
  • Assist in tracking project timelines, deliverables, and dependencies to ensure successful and timely releases.
  • Help document requirements, process flows, and best practices for identity and authentication solutions.
  • Participate in testing, quality assurance, and user feedback sessions to help improve product performance and customer experience.
  • Monitor key metrics and support reporting on product performance, adoption, and customer satisfaction.
  • Contribute to risk, compliance, and regulatory documentation as needed.
  • Stay informed about industry trends and emerging technologies in digital identity and authentication.

Required Qualifications, Capabilities, and Skills

  • 1+ years of experience or relevant internship in program management, project management, product management, or a related field.
  • Basic understanding of digital identity, authentication, or security concepts.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) or similar tools.

Preferred Qualifications, Capabilities, and Skills

  • Experience working in financial services, technology, or a regulated industry.
  • Exposure to agile project management methodologies.
  • Interest in digital security, customer experience, or technology innovation.
  •  Bachelor's degree in Business, Computer Science, Information Systems, or a related field.

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