Architect Platform Engineering

2 weeks ago

Bengaluru, Karnataka, India Amadeus Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Title

Architect Platform EngineeringSummary of the Role

You'll play a key role in shaping the future of our ServiceNow platform by guiding architectural strategy, platform evolution, and integration across enterprise systems. This role offers an opportunity to make a meaningful impact on how technology supports business transformation.

Your Main Responsibilities

  • Define the long-term architectural blueprint for ServiceNow across domains including Information Technology (IT), Human Resources (HR), Finance, Risk, and Procurement.

  • Guide platform maturity efforts such as Configuration Management Database (CMDB) enhancement, automation, Artificial Intelligence for IT Operations (AIOps), and predictive analytics.

  • Design comprehensive solution architectures that integrate with core enterprise systems such as SAP, Workday, and Salesforce.

  • Ensure platform rationalization, instance strategy, and alignment with data residency regulations.

  • Collaborate with transformation partners, Chief Information Officers (CIOs), and security teams to shape platform governance and funding approaches.

  • Evaluate new platform capabilities (e.g., Now Assist, Generative AI, Data Fabric) and help shape the adoption roadmap.

  • Has good development experience in programming languages such as Java, C++, and Python, demonstrating flexibility across technology stacks.

About the Ideal Candidate

  • Has 10+ years of experience with ServiceNow, including at least 3 years in an architecture role focused on long-term planning at enterprise scale.

  • Demonstrates a good understanding of architectural patterns, compliance requirements, and cloud-native integrations.

  • Has experience guiding multi-domain ServiceNow implementations across global environments.

  • Holds certifications such as ServiceNow Master Architect or Technical Architect. Certified System Administrator (CSA), Certified Application Developer (CAD), and multiple Certified Implementation Specialist (CIS) certifications are needed.

  • Comfortable engaging with senior leadership and communicating platform strategy clearly and effectively.

What we can offer you

  • A critical mission and purpose - At Amadeus, you will power the future of travel with a critical mission and extraordinary purpose. 

  • A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. 

  • Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions. 

  • A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being. 

  • A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits. 

  • A diverse, equitable, and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment. 

  • A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees. 

#LI-KA1

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

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