International Voice Process

6 days ago

Begumpet Hyderabad, India Xonobics IT Services Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Title: Tax Analyst – International Voice Process

Key Responsibilities:· Handle inbound and outbound international calls to assist customers with tax-related queries, products, and services.

· Clearly and professionally explain company offerings to existing and potential customers.

· Gather, verify, and update customer information accurately in the system.

· Identify customer needs by asking relevant questions and providing effective solutions.

· Address and resolve customer issues promptly while maintaining high service standards.

· Process product orders and service requests efficiently.

· Recommend appropriate solutions based on customer requirements and company policies.

Eligibility Criteria:

Experience: Freshers are eligible to apply.

Education: Graduate in any discipline (Commerce background preferred but not mandatory).

Skills:

· Excellent verbal and written communication skills in English.

· Strong interpersonal, listening, and problem-solving abilities.

· Professional demeanor with a customer-centric approach.

· Willingness to work in an international voice process and night shifts.

Work Details:

Salary Package: ₹2.4 LPA-3LPA

· Shift Timing: Night Shift (8:00 PM – 6:00 AM)

· Working Days: 6 days a week

· No Cab facility.

· Location: Begumpet, Hyderabad (Near Prakash Nagar Metro Station).

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