Operations Associate

6 hours ago

Kota, Rajasthan, India JobsKart Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Operations Associate

Location: Kota, Rajasthan (On-Site)

Company: JobsKart

Department: Operations & Client Success

Experience Level: 0–3 years

Employment Type: Full-Time

About JobsKart

JobsKart is a recruitment platform built to make hiring simple, fast, and affordable for employers in Tier 2 and Tier 3 cities. With over 100K+ app downloads, we help businesses hire across 60+ job categories through a mix of tech-driven matching and local expertise.

Role Overview

The Operations Executive will be responsible for managing day-to-day operational tasks, ensuring employer and candidate interactions are seamless, and supporting the team in achieving goals.

Key Responsibilities

Operational Coordination

  • Handle job posting, database updates, and employer onboarding on the JobsKart platform
  • Coordinate with recruitment, sales, and marketing teams for smooth workflows
  • Maintain accurate daily records of employer requests, job status, and closures

Client Support

  • Assist employers in navigating the platform and posting jobs
  • Resolve queries from employers and candidates via calls, WhatsApp, and email
  • Follow up on active jobs to ensure hiring progress

Process Management

  • Track key operational metrics (jobs posted, candidates matched, closures achieved)
  • Identify gaps in workflows and suggest improvements
  • Ensure timely completion of tasks and target adherence

Field & Local Coordination

  • Support the on-ground team in connecting with local employers and talent pools
  • Occasionally assist in field visits for employer onboarding or market research

Requirements

  • 0–3 years of experience in operations, client servicing, or recruitment support
  • Proficient with WhatsApp, Google Sheets, and basic data entry
  • Strong communication skills in Hindi (English is a plus)
  • Organized, detail-oriented, and able to manage multiple tasks simultaneously
  • Must be based in or near Kota

Why Join JobsKart?

  • Be part of a fast-growing HR-tech platform transforming local hiring
  • Work in a collaborative, growth-focused environment
  • Learn recruitment operations from the ground up
  • Competitive salary + performance incentives

To Apply: Email your resume to

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